Content Coordinator

Job Title

Content Coordinator

Chicago, IL (Remote)

Initial 3 month contract

Competitive W2 hourly rate ($29 - $30.50). Access to Healthcare and Dental Insurance Plan of Choice. Benefit Plans can be requested at time of submission to client.

Chamberlain Advisors is seeking a Content Coordinator (Hyper‑Local Content Concierge) to support a localized digital content strategy within a large, multi‑location organization. This role sits within the marketing function and focuses on building strong, one‑to‑one relationships with assigned field locations to source, refine, and publish high‑quality hyper‑local content across both onsite and offsite digital channels. Acting as a content concierge for field teams, the Content Coordinator ensures each location’s digital presence feels authentic, relevant, and optimized for today’s AI‑driven, hyper‑local discovery environment.

This role blends relationship management, content coordination, light editing, and workflow execution.

• Content Sourcing & Relationship Management
  • Serve as the primary content liaison for a designated group of offices and providers.
  • Conduct recurring outreach via email, phone, virtual meetings, and messaging tools to collect localized content, including provider headshots, bios, and education details, office and team photos, provider and office videos, media mentions, patient FAQs, ongoing patient stories, blogs, team spotlights, and community features.
  • Build and maintain positive relationships with office managers, field teams, and internal partners to encourage timely participation and content submission.
• Content Coordination & Workflow Management
  • Maintain detailed tracking across assigned offices to monitor outreach status, content needs, follow‑ups, and publication timelines.
  • Ensure content is properly named, organized, and stored in shared systems for review and deployment.
  • Collaborate cross‑functionally with eCommerce, field marketing, field operations, and related teams to support content initiatives.
• Content Enhancement & Editing
  • Review incoming content for clarity, quality, accuracy, and brand alignment.
  • Leverage AI‑powered tools (e.g., ChatGPT, Gemini) to enhance provider biographies, refine patient stories and testimonials, draft or revise short‑form content, polish provider blogs and micro‑content, and apply light editing and formatting to ensure consistency across content types.
• Publishing Support & Quality Assurance
  • Submit finalized content for publishing across website office pages, provider pages, and business listings platforms.
  • Perform quality assurance checks to confirm content accuracy, formatting, and alignment with brand standards.
  • Identify content gaps or opportunities to improve localized discoverability and patient trust.
  • Track progress and report updates, blockers, and enablers to stakeholders.

• 1–3 years of experience in content coordination, marketing, communications, customer service, or a related field.
• Strong interpersonal and communication skills; comfortable engaging with field‑based teams and internal stakeholders.
• Highly organized with the ability to manage multiple offices, requests, and deadlines simultaneously.
• Experience using AI‑powered writing or editing tools.
• Strong attention to detail and editorial judgment.
• Ability to work effectively in fast‑paced, iterative environments.
• Familiarity with CMS platforms, shared drives, project management tools, Microsoft tools, or Google Business Profile is a plus.
• Experience supporting healthcare, retail, or other multi‑location field organizations is helpful but not required.

Our client is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 17,000 healthcare professionals and team members at more than 1,100 health and wellness offices across 46 states. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone.

Our client provides a comprehensive suite of centralized business support…