Director, Corporate Reputation Communications; Hybrid - Chicago

Director, Corporate Reputation Communications (Hybrid - Chicago)

US - IL - Chicago

Legal

Professional Staff/Corporate

Full-time

Yearly US Dollar (USD) pay basis

Hyatt seeks a strategic, media-savvy, external communications leader to serve as Director, Corporate Reputation Communications within the Global Enterprise Communications Hub. This role is responsible for shaping and delivering Hyatt’s enterprise-level narrative to external stakeholders with a focus on building and measuring the company’s brand reputation and impact.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.

As we continue to grow, we never lose sight of what’s most important:
People. We turn trips into journeys, encounters into experiences and jobs into careers.

This is an exciting time to be  are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years.

This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.

This is a high-impact, external communications role for a strategic thinker and strong storyteller who is a constant learner of both communications and the hospitality industry. This individual will thrive at the intersection of brand purpose, executive leadership, and earned influence.

Responsibilities include:

• Expertise in corporate media relations, prioritizing global business media and industry media
• Leading strategy and execution for executive visibility with the company’s leadership (including social media presence), prioritizing members of the C-suite
• Implementing measurement for initiatives and brand reputation, with a bias for experimentation
• Fluency in the company’s commercial performance and key business drivers
• Close collaboration with Investor Relations, Crisis Communications and World of Care teams on external storytelling
• Managing one direct report

• 10+ years of experience in corporate communications, media relations, or executive visibility roles
• Strong track record of earned media placements and media relationship building, especially in corporate, purpose-driven, or trade sectors
• Demonstrated ability to craft compelling corporate narratives and translate complex topics into…