Account Supervisor

The Account Supervisor will focus on delivering key client objectives and will work as part of a larger client team in our Chicago office. Ideal candidates must demonstrate strong working knowledge in account management with experience in multicultural advertising.

• Supervises the planning and execution of advertising activities for clients.
• Supervises the development of the advertising program in accordance with clients’ objectives and budget limitations.
• Collaborates with the media and creative departments in the development of the agency’s recommendation for the advertising mix to be used and the creative approach to be taken.
• Communicates with creative, media, and research staff to be certain client objectives are clearly understood and then to develop strategic solutions.
• Maintains contact with appropriate client personnel to ensure continuing agency awareness of clients’ desires, interests, and understanding of agency work.
• Plans effectively to avoid crisis situations, but if they develop, reports and discusses them with your management supervisor immediately.
• Responsible for the accuracy and clarity of any written document, including conference reports and marketing plans, before submission to the client.
• Ensures orders and work instructions to Traffic, Creative, Media, etc. are sufficiently detailed and clear.
• Take a leadership role within the agency as a member of the middle management staff.

• BA/BS degree required.
• 5+ years of advertising agency experience with segment experience targeting the multicultural consumer with expertise in the African American consumer mindset.
• Fosters effective teamwork and strong relationships.
• Highly skilled in presenting to senior level clients and management.
• Strong time‑management skills, project management and organizational skills.
• Excellent written and oral communication skills.

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360™ is one of the foremost agency leaders shaping the multicultural marketing industry. Equal parts integrated marketing agency and cultural hub, we specialize in giving brands a resonating voice to effectively speak to various cultural segments‑both ethnic and consumer niche followings. As a multi‑talented, multicultural agency, we offer a full spectrum of communication services. Find out more about us at

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360 offers a comprehensive benefit package including medical, dental and vision insurance, company paid life/AD&D, short‑term and long‑term disability, and a generous PTO and sick leave policy. In addition, we have some amazing agency perks including paid gym membership, summer hours, 17 paid holidays, and flexible schedules.

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360 is an Equal Opportunity Employer, EEO, AAE, MF/Disability/Vet.

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