Communications Specialist, Strategy & Operations

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

The global communications team is the voice of Motorola Solutions, bringing to life the company’s rich history in innovation and commitment to help keep communities and businesses safe, productive and thriving. Our customers are everyday heroes – from police officers and firefighters to utility workers and educators – and we proudly tell their stories through thoughtful campaigns that span media, thought leadership, employee engagement and other stakeholder communications.

This position offers an organized, proactive communications professional with 3+ years of experience the opportunity to support Motorola Solutions’ global communications operations, strategic projects and brand initiatives. This individual will provide critical day-to-day media monitoring, project tracking and reporting across rapid-response workflows. Some weekend work may be required.

• Preparedness Support: Assist with background research, news tracking and drafting initial messaging templates (talking points, Q&As).
• Operational Rigor & Process Optimization: Serve as the team’s organizational hub by establishing standardized workflows, maintaining operational calendars and implementing structured processes to keep projects moving smoothly.
• Centralized Resource Management & Operations: Maintain centralized team files, shared repositories and master calendars to ensure seamless resource access across the global team. Support day-to-day engagement with external vendors and help organize team training programs to drive continuous operational excellence.
• Strategic Projects Coordination: Track project timelines, action items and deliverables for key team initiatives, ensuring projects stay on schedule.
• Real-Time Monitoring & Reporting: Oversee daily media monitoring, risk assessments and sentiment reporting. Compile rapid-alert summaries and media coverage reports during breaking events or major announcements.
• Cross-Functional Administrative Support: Help coordinate review and approval workflows with cross-functional partners in Legal, Government Affairs and Marketing.
• AI & Media Tool Execution: Leverage media intelligence software (e.g., Cision, Muck Rack) and generative AI writing tools to streamline media research, sentiment analysis and reporting.

• Metrics Reporting & Presentation: Demonstrated ability to translate media coverage metrics, sentiment analytics and team performance data into clear, visually compelling and executive-ready dashboards and presentation decks
• Strong Writing & Proofreading: Ability to write clearly, concisely, and accurately under tight timelines, with exceptional attention to detail.
• High Organization & Detail Orientation: Excellent project coordination skills; able to track multiple tasks, manage timelines, and organize complex information efficiently.
• Good Judgment & Discretion: Sharp news awareness and absolute discretion when handling sensitive, non-public corporate topics.
• Proactive & Eager to Learn: High energy, curiosity, and a positive "go-getter" attitude with a desire to build expertise in communications operations.
• Tech & Media Tool Savvy: Familiarity with media monitoring platforms, analytics tools, and AI…