Vice President, Engagement

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our  Fearless Pursuit of the Unexpected,  we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work.

Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description:

Vice President, Employee Engagement Do you enjoy helping organizations connect with employees during times of change, growth and transformation? Are you energized by developing communications strategies that strengthen workplace culture, build trust and help employees navigate evolving business priorities?

As a Vice President, Employee Engagement at Zeno, you will lead integrated employee engagement, internal communications and change management programs for leading organizations. Working closely with senior clients and cross-functional teams, you will develop strategies that connect business priorities with employee needs, strengthen organizational culture and support meaningful change.

This is an opportunity for an experienced communications leader to counsel clients, guide complex programs, mentor talent and contribute to the continued growth of Zeno's Employee Engagement capabilities.

About the Role:

Employee Engagement & Internal Communications Strategy:
Develop and lead employee engagement and internal communications strategies that connect business objectives with employee experiences, organizational culture and stakeholder needs.

Change Management & Organizational Communications:
Guide communications programs that help organizations navigate change, transformation and complex business initiatives while supporting employee understanding, engagement and adoption.

Executive & Leadership Communications:
Counsel senior executives and communications leaders, developing messaging, narratives and leadership communications that build trust and support organizational priorities.

Research, Insights & Measurement:
Apply employee research, listening insights and communications measurement to inform strategies, evaluate effectiveness and develop actionable recommendations.

Client Leadership & Strategic Counsel:
Serve as a trusted advisor to senior client stakeholders, leading integrated communications programs, anticipating challenges and providing strategic recommendations.

Integrated Communications &

Collaboration:

Partner across Corporate Affairs, Digital, Creative, Data & Intelligence and other disciplines to deliver cohesive programs that connect internal communications with broader business and reputation objectives.

Business Growth & Capability Development:
Identify opportunities to expand client relationships, contribute to new business efforts and help strengthen Zeno's Employee Engagement capabilities through new approaches, tools and best practices.

Team Leadership & Talent Development:
Lead, mentor and develop team members while fostering a collaborative environment where people can learn, grow and do their best work.

Financial & Operational Leadership:
Oversee account performance, budgets, scopes, staffing and resources while ensuring strong client service, high-quality delivery and sustainable business performance.

About You:

10+ years of experience in communications, public relations, employee engagement or related fields within an agency or similar environment.
4+ years of experience across at least three of the following areas: organizational communications, change management, employee engagement, internal communications research or executive communications.

Proven success developing and leading employee engagement, internal communications and organizational change strategies that support business objectives.

Experience advising senior executives and communications leaders through periods of organizational change, growth or transformation.

Strong understanding of employee engagement, workplace culture and the role communications plays in organizational effectiveness.

Experience translating complex…