Sr. Manager, Communications

Job Title:

Sr. Manager, Communications

Location:

Chicago, Illinois

Work Arrangement:
Hybrid, Remote

Job Type: Regular, Full-Time

Union:
No

Classification:
Exempt

Department:
Strategic Partnerships & Development

Reports To:

Senior Director, Strategic Partnerships & Development

Heartland Alliance International (HAI) is a global human rights organization advancing the health and human rights of marginalized communities. HAI provides trauma-informed mental health care, access to justice for survivors of rights abuses, and stigma-free health services. Through innovative, equity-driven approaches, HAI promotes human rights protections and gender equality across its global and U.S.

-based programs.

This is a newly created role and a rare opportunity to build HAI’s communications function from the ground up. The Sr. Manager, Communications will develop and manage communications and marketing strategies across HAI’s global and domestic programs to advance human rights, health equity, and social justice. This role will drive strategic communications that elevate HAI’s impact, amplify the voices of survivors, and engage public and private sector stakeholders.

Working across global and domestic programs, the Sr. Manager, Communications will lead the planning and implementation of strategic communications, media relations, digital engagement, brand management, and donor communications that drive awareness, strengthen fundraising efforts, and advance HAI’s mission and impact worldwide. The Sr. Manager will also lead the rollout and implementation of HAI’s new organizational brand identity and, as the function grows, may have the opportunity to supervise communications staff.

• Help establish the communications function’s strategy, systems, and processes.
• Serve as HAI’s primary communications subject-matter resource, ensuring consistent messaging, voice, and visual identity across external communications.
• Develop and implement an integrated communications strategy aligned with organizational priorities.
• Manage the organization-wide rollout and implementation of HAI’s new brand identity, ensuring adoption across programs, platforms, and materials.
• Provide communications guidance and recommendations to senior leadership on brand management, crisis communications, and stakeholder relations.
• Support efforts to increase the organization’s visibility and engagement globally and domestically.
• Develop and distribute donor communications to elevate programs and mission with new and existing institutional and individual donors.
• Collaborate with leadership and across internal programs, research, and partnerships teams to align communications objectives.

• Lead implementation of HAI’s organizational brand strategy and ensure consistent messaging, visual identity, and voice across all communications.
• Manage communications planning and implementation across HAI’s website, email, media, digital platforms, publications, and public engagement activities.
• Lead organizational storytelling and narratives that highlight survivors’ voices, program impact, and donor stewardship.
• Manage media outreach, press releases, op-eds, reports, speeches, and public statements.

• Assist the Sr. Director of Strategic Partnerships & Development in managing departmental budgets and work plans.
• Establish performance metrics that evaluate the effectiveness of communications initiatives.
• Manage external communications consultants, contractors, and agencies as assigned.
• Support planning and recruitment for additional communications resources as the function grows.

This position…