Account manager

We are looking for a proactive and highly organized account manager to join a busy publications account. The role requires someone who can manage multiple projects and priorities simultaneously, work at pace, and maintain strong attention to detail.

As well as leading day-to-day project and client management activities, the successful candidate will be responsible for financial management tasks, including project tracking, scope management, invoicing, and tracking of account performance. They will also undertake publication coordinator responsibilities, overseeing publication plans, timelines, submission milestones, and stakeholder communications to ensure that projects are delivered efficiently and on schedule.

• Coordinate multiple publications and projects simultaneously, ensuring that timelines and deliverables are met
• Manage project finances, including invoicing, budget tracking, and revenue reporting
• Lead day-to-day client communications and support the development of strong client relationships
• Take ownership of publication coordinator activities, maintaining publication plans and tracking progress from concept to submission and publication
• Support the commercial management and growth of the account through effective planning, delivery, and identification of opportunities

• At least 2 years’ experience in a client services role within a healthcare communications agency, with previous publications experience
• The ability to communicate effortlessly and effectively with both colleagues and clients
• Exceptional project, organizational, and financial management skills
• An excellent eye for detail
• Ability to thrive in a fast-paced, deadline-driven environment
• A drive for innovation and an enthusiasm for exploring new ideas and approaches to grow our client accounts

We’re proud to be a flexible and inclusive employer that provides a supportive working environment. We value creativity and encourage colleagues to advance ideas that further the success of our business.

In return, we offer:

• Remote and hybrid working options as standard
• Continual learning and professional development opportunities
• Two annual bonus schemes
• 25 days’ vacation allowance (plus 9 public holidays)
• Health and life insurance

We are committed to creating an inclusive and diverse workplace. We are dedicated to making reasonable adjustments throughout our recruitment and selection process to accommodate all applicants. If you require any adjustments or have specific needs, please contact Becka or Steven from our Careers team, who will be more than happy to help.

Job code: CPT
408