Director, Client Leadership

About Publicis Commerce:
Informed by data, our passionate team strives to deliver Hero Moments for our clients’ brands in the final mile of the retail customer journey. We pride ourselves on being able to provide winning client solutions delivered across 7 core capability areas:
Data & Consumer Insights;
Shopper Marketing & Integrated RTM;
Field Marketing;
Events & Activations;
Promotional, Risk, Reward & Loyalty and Retail POS Strategy.

We are seeking a proven Director, Client Leadership to oversee integrated omni commerce campaigns for a CPG client. This role requires a deep understanding of traditional brand and shopper marketing, retail media, exceptional client management skills, and the ability to drive business growth.
Candidates must reside within commutable distance of our Chicago location for a hybrid work schedule.

• Client Leadership:
  Serve as one of the primary points of contact between clients and Mars United Commerce. Forge and maintain trust-based relationships with mid-senior clients to secure long-term partnerships.
• Business Planning:
  Build and deliver annual scopes of work for assigned brands and oversee the completion of contracted deliverables.
• Strategic Planning:
  Oversee the development and implementation of strategic omnichannel marketing plans, including brand, consumer promotions, shopper marketing, and retail media, that meet or exceed client objectives and drive tangible business results.
• Team Management:
  Lead and mentor a team of account managers/account executives, fostering a collaborative, high-performance culture.
• Project Oversight:
  Ensure work is delivered on time, within budget, and to the highest quality standards. Ensure the company product includes future-forward thinking anchored in business strategy and insights.
• Financial Management:
  With VP, responsible for assigned P&Ls, forecasts, and overall client financial performance, ensuring profitability and efficiency via ownership of monthly, quarterly, and annual reconciliation and vendor management for assigned brands.
• Business Development:
  Expand assigned business by identifying incremental business opportunities, contributing to the company’s overall growth and success.
• Market Insights:
  Stay abreast of industry trends, consumer behavior, and the competitive landscape to inform strategic decisions.

• Bachelor’s degree in advertising, marketing, business, or related field
• Minimum 8 years experience in the CPG industry- with Tier 1 Manufacturers’ Marketing background and/or Shopper Marketing agency experience
• CPG food experience preferred
• Strong business acumen
• Proven team leader with experience managing teams of 2 or more individuals

• Analytical rigor combined with creative problem-solving skills
• Strong strategic and conceptual thinking skills
• Proven ability to lead and inspire
• Sound decision-making skills with a bias for action
• Excellent verbal, written, presentation, management, listening, and interpersonal skills
• Strong attention to detail
• Dynamic personality able to effectively engage and influence a variety of audiences
• Passionate about business and dissatisfaction with the status quo – always thinking of ways to improve and grow the business
• All other duties as assigned by the manager.

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you…