Senior Analyst, Social Commerce

Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce.

Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries.

The Digitas culture is made up of fearless, inventive and generous Unicorns of all kinds.

The Social Commerce team helps brands turn social discovery into measurable commerce outcomes by connecting content, creators, affiliates, media and shop operations. We work across emerging commerce platforms, with a primary focus on Tik Tok Shop, to help clients launch, manage and grow integrated social commerce programs.

To help with this, we’re looking for an outstanding Senior Analyst – someone who is highly organized, analytically minded, eager to learn and excited to work hands‑on within the rapidly evolving social commerce ecosystem. Sound like you? Read on.

As a Senior Analyst, you’ll support the execution, measurement and ongoing optimization of social commerce programs across client accounts. You’ll work closely with Social Commerce leadership and cross‑functional teams to help manage shop operations, affiliate and creator programs, product launches, promotions, reporting and client deliverables. You’ll also help translate platform and performance data into clear insights and recommendations that improve program effectiveness over time.

Day‑to‑day, your role includes:

• Assisting the day‑to‑day execution of social commerce programs, primarily across Tik Tok Shop and other emerging commerce platforms

• Working within Tik Tok Shop Seller Center, Affiliate Center and related platform tools to support shop operations, product management, and performance monitoring

• Supporting product launches, promotions, seasonal campaigns and key commerce moments by coordinating timelines, inputs, approvals and platform requirements

• Monitoring shop, product, creator, affiliate, content and promotional performance to identify trends, risks and optimization opportunities

• Pulling, organizing and analyzing data from Seller Center, affiliate platforms, paid media tools and third‑party commerce intelligence platforms

• Supporting the development of recurring performance reports, client‑ready presentations, competitive analyses and strategic recommendations

• Conducting category, competitor, creator and platform research to identify relevant trends, benchmarks and growth opportunities

• Helping maintain shop health through product listing updates, merchandising support, promotion setup, catalog quality assurance and issue tracking

• Collaborating with internal teams and external partners across social, commerce, creator, affiliate, paid media, analytics, project management and client organizations

• Communicating with internal and external stakeholders on scheduled deliverables, program updates and ad‑hoc requests

• Staying current on social commerce capabilities, creator economy trends, platform updates and emerging best practices

• 2-4 years of experience in social commerce, e‑commerce, digital media, marketplace operations or a related field

• A four‑year college degree

• Strong interest in social…