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Senior Customer Experience Strategist

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Gallup
Full Time position
Listed on 2026-10-18
Job specializations:
  • Marketing / Advertising / PR
    Marketing Strategy
Salary/Wage Range or Industry Benchmark: 100000 - 145000 USD Yearly USD 100000.00 145000.00 YEAR
Job Description & How to Apply Below

Gallup is seeking a lead consultant on its Customer Strategy team in Chicago to help change how Fortune 1000 organizations experience customers. You will translate insights into prioritized actions and work with account teams to drive CX growth across Gallup’s client portfolio.

You’ll diagnose complex CX challenges, measure engagement, and connect employee engagement expertise to customer outcomes while leveraging CX technologies to tailor solutions for each client.

The Senior Customer Experience Strategist position in the Human Resources, Marketing & Media field is open for applications.

As a Senior Customer Experience Strategist, you will play an important part at Gallup in Chicago, IL, United States.

We invite applications for the Senior Customer Experience Strategist position located in Chicago, IL, United States.

The following opportunity is for a Senior Customer Experience Strategist with Gallup.

Position Requirements
10+ Years work experience
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