Marketing & Outreach Coordinator

Help more people find the care and support they need right in their own communities. JCFS Chicago is seeking a Marketing and Outreach Coordinator who is energized by connection, collaboration, and engagement. In this role, you’ll build relationships, elevate trusted experts, and amplify vital services that strengthen individuals, families, and communities across Chicagoland.

The Marketing and Outreach Coordinator drives the growth of JCFS Chicago’s revenue-generating services by increasing awareness, engagement, and client acquisition through strategic marketing and outreach. This role actively builds and maintains relationships with community partners, referral sources, organizations, and client networks to expand JCFS Chicago’s visibility and strengthen its presence across the community.

• Support the growth of revenue-generating services including Outpatient Behavioral Health (Counseling, Response, VFCDC, KWCTR, and Psych Services), IPT, and Knapp School by implementing integrated marketing and communications strategies designed to elevate JCFS Chicago’s visibility and reach among key audiences.
• Coordinate outreach activities and represent JCFS at events, community gatherings, and other opportunities to build relationships with community partners, organizations, and referral sources while elevating the agency’s visibility.
• Identify, cultivate, and pursue partnership opportunities with aligned organizations to support service growth.
• Showcase JCFS professionals as thought leaders and trusted experts in their respective fields through strategic marketing and outreach.
• Build awareness, strengthen engagement and help more people connect with our services through focused outreach and messaging.
• Collaborate with Marketing team and program staff to promote fee-based services across digital, print, email, and social media channels.
• Conduct market research to understand audience needs and identify new opportunities for engagement.
• Represent JCFS and its programs in a positive manner to both internal and external contacts.
• This position requires flexibility to work occasional evenings and weekends for events and partner engagements and access to a reliable vehicle for local travel.
• Performs other duties as assigned.

• Comfortable engaging with community partners, referral sources, and aligned organizations to build strong, mutually beneficial relationships.
• Works collaboratively with the Marketing team, program staff, and external partners to advance shared objectives.
• Strong communication skills across digital, print, email, social media, and in-person presentations.
• Proactively identifies new opportunities, cultivates partnerships, and enhances visibility for JCFS services and professionals, consistently taking initiative.
• Comfortable working in a dynamic environment with shifting priorities, including performing other duties as assigned.
• Confident representing JCFS at events, community gatherings, and outreach opportunities.
• Understands and respects diverse communities and communicates effectively across varied audiences.
• Able to coordinate outreach, manage multiple tasks, and keep projects moving smoothly.

• 2–4 years of experience in marketing, outreach, community engagement, or related public-facing roles.
• Familiarity with nonprofits, human services, or community-based organizations.
• Strong written and verbal communication skills, with the ability to create clear, compelling content for multiple audiences.
• Demonstrated success building and cultivating relationships with community partners, referral sources, and external organizations.
• Ability to represent JCFS Chicago professionally at community events, meetings, and outreach opportunities.
• Collaborates across departments and with program staff to understand services and translate information into compelling outreach materials.
• Comfortable coordinating events and outreach activities.
• Strong organizational and project-management skills with attention to detail.
• Bachelor’s degree in marketing, Communications, Public Relations, Social Services or related field—or equivalent experience.

• Time off:
  Paid time off varies by…