Program Manager- HUD Certified

POSITION TITLE

Housing Program Manager- HUD Certified

Exempt, FT

5

Economic Empowerment

Housing & Financial Inclusion

Chief Economic Empowerment Officer

Housing and Financial Inclusion Staff

The Housing Program Manager is responsible for overseeing the Housing Program that supports the YWCA’s main objective to eliminate racism, empower women and promote peace, justice, freedom, and dignity for all. This role will work closely with the Chief Economic Empowerment Officer to provide day-to-day supervision of program operations, maintain records pertaining to program activities, oversee the implementation of new programs, and manage marketing and outreach to the community.

The Housing Program Manager is responsible for assisting in regular reporting to grantors in regard to program goal achievement, tracking client demographics, or in the preparation of new grant requests and funding continuation from current sponsors. The Housing Program Manager will work with staff, funders and other agency peers on researching and disseminating housing counseling updates and best practices. This position will also be required to carry a case load and provide direct service work to program participants, including conducting pre-purchase/homebuyer education and financial education workshops and webinars, providing housing counseling (including pre-purchase and rental) and credit counseling services.

HUD Housing Counselor certification is required within the first 90 days of employment.

Housing Program Manager – Collaborates with the Financial Inclusion and overall Economic Empowerment department leaders and staff, YWCA program members and other YWCA staff members; program funders and community partners and representatives.

Primary Responsibilities:

Plan and organize activities required for the full implementation of Housing program goals, grant requirements and objectives that lead to closing the racial wealth gap and increasing the number of Black and Brown homeowners within the YWCA’s geographical footprint. The Housing Program Manager will ensure that program activities are consistent with the program objectives and that objectives can be met with available resources and ensure the program meets targets, budgets and timelines, with appropriate reporting and evaluation.

The Program Manager will work closely with the Chief Economic Empowerment Officer to develop, complete and finalize all program deliverables according to the timeline established within each funder’s grant requirements. To provide proper oversight, the Housing Program Manager must be HUD certified to understand industry standards, requirements, and HUD Housing Counseling policies and procedures which include benefits to the renter, the prospective homebuyer, or the existing homeowner.

HUD Housing Counselor Certification must be attained within the first 90 days of employment.

External/Partner Contact:
Communicate with community members, organizational leaders, funders and other stakeholders to gain support and increase visibility for housing programs and to solicit input to improve the programs. Develop, implement and evaluate recruitment strategies to expand the number of members utilizing services. Identify direct programmatic assistance opportunities with non-profit agencies and government agencies around the state. Co-write and submit work plans on behalf of Housing and Financial Inclusion, and carry out the programmatic assistance as defined in the work plans.

Member Contact:
Educate clients and prospective clients about the available Housing and Financial Inclusion services, Economic Empowerment Services, and greater YWCA Metropolitan Chicago Services. Assist members with completion of required forms and assessments. Conduct member screening to evaluate need for immediate support and to facilitate referral and linkage to appropriate community services. Use appropriate judgment in upward communication regarding client or member concerns.

Administrative duties:
Develop, plan and coordinate staff trainings. Identify appropriate topics and trainers, and conduct…