Individual Giving Manager

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Full-time Regular Chicago, IL, US

Salary Range: $70,000.00 To $95,000.00 Annually

ChicagoCAC employees are expected to perform their job duties and act in a manner consistent with the Core Values of the organization.

Responsibility

Summary:

The Individual Giving Manager (IGM) leads ChicagoCAC’s individual giving and annual fund strategies, building meaningful donor relationships that strengthen engagement, retention, and revenue. The IGM manages a portfolio of donors, develops and qualifies prospects for major gift portfolios, supports corporate engagement and in-kind giving, and uses fundraising data and reporting to identify opportunities and monitor performance. The IGM supervises the Development Coordinator, providing oversight of core development operations, including gift processing, acknowledgements, recurring giving, and donor stewardship.

As a collaborative member of the Development team, the IGM works across fundraising functions to advance shared goals and contribute to a strong culture of philanthropy.

DEI&AB Culture Commitment:
The Individual Giving Manager is responsible for creating an inclusive environment that demonstrates equity, inclusion, accessibility, and belonging to our clients, ChicagoCAC employees, and partners. The position also assists in ChicagoCAC’s Diversity, Equity, Inclusion, Accessibility and Belonging (DEIAB) initiatives.

• Develop, execute, and evaluate multi-channel annual fundraising campaigns, including email, peer-to-peer, direct mail, recurring giving, and events, ensuring alignment with ChicagoCAC’s communications calendar, brand standards, and messaging.
• Develop donor segmentation, testing, and engagement strategies to strengthen donor acquisition, retention, and giving.
• Build and maintain strong donor relationships by managing a portfolio of annual fund donors, with a focus on donors giving $1,000–$2,500 annually, developing individualized strategies to deepen engagement and increase giving.
• Create and oversee routine stewardship activities, including acknowledgement calls and emails, handwritten notes, greeting cards, donor impact communications, and other meaningful donor touchpoints.
• Manage corporate engagement strategies including donor engagement through in-kind giving and resource drives, identifying opportunities to deepen relationships and transition in-kind supporters into philanthropic donors.
• Manage the qualification and development of prospective donors identified through prospecting tools, donor activity, events, and other sources, advancing qualified prospects into appropriate fundraiser portfolios.
• Conduct regular portfolio reviews with frontline fundraisers to assess engagement strategies, pipeline health, and progress toward goals.
• Ensure prospect activity, meaningful interactions, moves, and stage transitions are consistently and accurately documented in Raiser’s Edge.
• Develop and maintain dashboards and reports that provide visibility into donor trends, pipeline health, portfolio performance, and fundraising progress, using findings to identify opportunities and inform fundraising strategy .

• Supervise, coach, and support the Development Coordinator, establishing clear priorities and expectations and providing opportunities for professional growth.
• Oversee core donor operations, including timely and accurate gift entry, donor acknowledgements, annual tax communications, recurring giving, and other stewardship processes.
• Partner with Development and…