Director of Outreach

The Director of Outreach is responsible for engaging and inspiring individuals -- both donors and volunteers -- to become involved in FORA’s work of refugee empowerment and education. The Director must be determined to grow a community of support for FORA, and who will use their joy, strong interpersonal skills, and total commitment to reversing the denial of basic rights to refugee youth, to champion FORA in all volunteer and donor relations.

A refugee empowerment center based in the West Ridge neighborhood of Chicago, FORA provides over 50,000 hours each year of individually customized high dosage tutoring to refugee SLIFE (Students with Limited or Interrupted Formal Education) children. Our vision is a world where refugees in need are welcomed and empowered, and our mission is to ensure that refugee families are provided access to an education sufficient to prepare them to become economically self-sufficient and robustly engaged in American civic life.

Director of Outreach

Overview:
The Director of Outreach is responsible for engaging and inspiring individuals both donors and volunteers, to become involved in FORA’s work of refugee empowerment and education. The Director must be determined to grow a community of support for FORA, and who will use their joy, strong interpersonal skills, and total commitment to reversing the denial of basic rights to refugee youth, to champion FORA in all volunteer and donor relations.

• Recruits for volunteers, interns, and Work Study tutors (all, together, referred to as “tutors.”) each seasonal session to ensure our students receive 1:1 tutoring.
• Recruits members to join the FORA 100; forms deep connections with community tutors and builds corps of dedicated adult volunteers; facilitates regular FORA 100 activities, including but not limited to training, events, and feedback sessions.
• Greetings any prospective volunteers who come to FORA, provide information regarding tutoring requirements, FORA’s programming and ethos, and any other pertinent information.
• Promptly and enthusiastically responds to any tutoring related inquiries regarding FORA. Ensures that all emails, phone calls, and other solicitations are responded to in a timely fashion. Making sure nothing falls through the cracks.
• Sets the strategy for long-term and short-term growth in tutor recruitment, and manages key relationships which will drive that growth.
• Designs and implements a multi-year tutor recruitment and retention plan to support the goals of the FORA’s strategic plan in collaboration with the Chief Operating Officer.
• Tracks and evaluates results of recruitment and outreach efforts, and provides regular progress reports to management.

Partnerships:

• Creates, maintains, and cultivates partnerships with corporations, civic organizations, colleges, faith communities and other groups in order to recruit volunteers and work-study students and raise awareness.
• Leads and/or participates in agency information sessions, open houses, and orientation events both on and off site.
• Serves as the main point of contact at FORA for Work Study offices.

Tutor Processing and Onboarding:

• Instructs volunteers to fill out and assists them with completing their applications and then, after interviewing them, determines whether volunteers are accepted into the FORA program.
• Coordinates and oversees the background check process, including collecting key background documents and recording details. Verify background checks and pass off for filing all proper forms from volunteers, clients, and applicants to the Administrative Associate. Documenting…