Community Partnership Specialist

Location:

Chicago, IL (Hybrid; in-office days and regular local travel required)

Reports To:

Community Partnership Manager

The resources to help every neighbor thrive already exist, but they're scattered across healthcare, government, and nonprofits, and too hard to find. Today, it's on each person to piece it together alone. It shouldn't be this hard.

We're Vivery: a team of passionate technologists who saw a system that wasn't working for the people it was meant to serve and set out to fix it. For more than a decade, we've worked alongside food banks and pantries, building technology to improve food access and nutrition security, helping these organizations do even more for the people they serve. We combine technology and systemic thinking to connect neighbors, community organizations, and funders, with the ultimate goal of creating more trusted, coordinated, and effective social care that helps neighbors thrive.

Our mission is to help people thrive with access to food, benefits, and care through a purpose-built technology platform that connects individuals, healthcare, and the charitable food system for scalable, sustainable impact.

* Our platform includes the Food is Medicine solution that was formerly known as Nectar.

Vivery is seeking a Community Partnership Specialist to lead the implementation, adoption, and ongoing success of Vivery programs across the Chicago region. This role will work closely with food pantries, health systems, Federally Qualified Health Centers (FQHCs), and community-based organizations to integrate Vivery into partner workflows, support frontline staff, and ensure programs achieve meaningful community impact.

The ideal candidate is passionate about health equity, enjoys working directly with community members and partner organizations, and can effectively balance relationship management, program coordination, training, and community engagement.

This role requires regular attendance at community and pantry events, where the Community Partnership Specialist will directly assist neighbors with enrolling in and utilizing Vivery services, while serving as a trusted ambassador for the organization.

• Partner Implementation & Program Management
• Lead implementation and onboarding efforts with community and healthcare partners across the Chicago area.
• Work with food pantries, health systems, FQHCs, and community-based organizations to integrate Vivery into existing workflows.
• Develop and manage implementation plans, timelines, milestones, and success metrics.
• Monitor program performance and proactively address operational challenges.
• Coordinate across internal and external stakeholders to ensure successful program launches and ongoing partner success.

• Serve as the primary point of contact for assigned community and provider partners.
• Build and maintain strong relationships with leadership and frontline staff.
• Conduct regular check-ins and partner success meetings.
• Support partners in maximizing Vivery adoption and impact.
• Identify opportunities to improve workflows, engagement, and program outcomes.

• Represent Vivery at community events, health fairs, food distributions, pantry events, and partner gatherings throughout Chicagoland.
• Directly assist neighbors with account creation, enrollment, and onboarding onto the Vivery platform.
• Educate community members about available resources and the value of Vivery services.
• Serve as a trusted, culturally responsive resource for community members seeking food and health-related support.
• Collect community feedback and share insights with internal teams to improve programs and user experience.

• Deliver…