Donor and Volunteer Specialist

Since 1960, Aspire has been creating boundless opportunities for people with disabilities. We believe in working together to pursue greater possibilities, foster meaningful connections, and build communities where everyone belongs. Every member of our team plays a role in advancing this mission!

As a Donor and Volunteer Specialist
, you will serve as the primary coordinator of volunteer events benefiting Aspire while managing donor relationship-building and stewardship efforts. You will guide the development of group volunteer opportunities
, introduce individual volunteer opportunities throughout the year, and build relationships with prospective and ongoing volunteers. Working closely with Aspire’s program teams, philanthropy team, and community partners, you will help increase engagement and create a pipeline of prospective donors and partners who have experienced the Aspire mission firsthand.

• Conduct gift entry and facilitate the acknowledgement process in accordance with organizational policies and procedures, including oversight of Aspire’s multiple giving platforms.
• Monitor and review Aspire’s CRM database to ensure accuracy and integrity, including data changes, constituent contact information, address accuracy, and interrelationships of data.
• Execute data health procedures, including deduplication, NCOA updates, deceased donor updates, and bulk uploads.
• Reconcile gift reports with the Finance department monthly.
• Provide team members with reports and mailing lists.
• Assist with onboarding and implementation of a new CRM and help develop rules, procedures, and best practices for database organization.
• Provide basic training and support to team members on effectively and efficiently utilizing the CRM.

• Assist with donor stewardship through calls, outreach, and stewardship materials.
• Compile donor profiles, including research using the CRM database (Virtuous) and wealth screening tool (Donor Search).
• Collaborate with the Director, Giving and Operations, to develop annual acknowledgement letters, appeal and Giving Tuesday materials, and associated stewardship pieces.
• Collaborate with the marketing team to create materials and stewardship initiatives, including those on social media.
• Work closely with Aspire program leadership to determine gift-in-kind needs and assist with managing in-kind contributions throughout the year.
• Facilitate accurate information sharing with the Philanthropy Coordinator for gift entry and acknowledgement.

• Develop and drive volunteer-related goals, policies, procedures, plans, and event execution.
• Assess organizational needs for volunteer events in collaboration with program directors and leaders.
• Recruit, screen, train, place, schedule, and supervise volunteers and volunteer events.
• Collaborate with colleagues on the philanthropy team to initiate and cultivate relationships with all constituents, including board members, corporate partners, and community-based organizations.
• Develop and implement two or more volunteer opportunities for individuals.
• Collaborate with philanthropy team members regarding volunteer needs for special events, including the Gala and Marathon. Recruit, train/onboard, and steward volunteers as needed, and communicate clearly with team members about volunteer roles and event execution.
• Ensure volunteers have positive and rewarding experiences.
• Maintain all volunteer records and collaborate with the Philanthropy Coordinator to ensure accurate entry of volunteer relationship-building activities and events into the CRM database (Virtuous).
• Prov…