Nurse Manager – Multi-Specialty

Job Description

Join one of the nation’s most comprehensive academic medical centers,
UChicago Medicine, Care Network , in a thought-driven role as
Nurse Manager for our Multi-Specialty Clinic at our River East
location. Our employees deliver world-class care in an environment where opinions are respected, decision-making is rewarded, and teamwork is the order of the day. Our staff is encouraged to achieve their career goals, which in turn benefits all of our patients and the University of Chicago Medicine as a whole.

Located in Chicago’s Streeterville neighborhood, UChicago Medicine River East is a state-of-the-art outpatient center featuring a wide range of care services. In addition to those listed below, we offer infusion therapy, lab services, and radiology services, including CT, MRI, mammography, X-ray, DEXA scan and ultrasound. This position is responsible for helping guide clinical practice at all clinics and locations across the system, including onboarding of all clinical staff, continuing education, annual competency, ambulatory quality, regulatory compliance, ambulatory policy/protocol development and review, and supporting any new clinical workflows or new implementations.

The Nurse Manager oversees day-to-operations, including scheduling, planning, organizing, and directing all activities related to patient centered care in the unit, and handles an array of administrative duties, including recruitment and hiring; supervision; purchasing; inventory; facility, safety and equipment management.

• Participates in the recruitment and selection of unit staff. Identifies recruitment needs and necessary staffing levels. Determines staffing needs in consultation with physician director and assures proper scheduling and utilization of services in maintaining quality patient care
• Provides orientation and training of staff members in carrying out physicians’ orders, seeing to the needs of patients, and developing approved nursing and medical assistant practices. Evaluates and revises orientation plan as necessary
• Assists staff members in identification of learning needs and promotes staff participation in professional and institutional activities. Participates in and promotes educational opportunities for staff. Encourages staff participation in designing and attending in-service classes.
• Assesses patient acuity and plans appropriate assignments to meet patient needs for both inpatients and outpatients
• Evaluates staff performance on a formal and informal basis. Completes annual performance evaluations and forwards to appropriate individuals
• Provides recommendations for merit increases. Recognizes staff for performance, provides constructive criticisms and/or reprimands, commendations, suspensions, discharges, transfers, promotions or demotions
• Handles difficult situations involving interpersonal relationships between staff and physicians, patients, families of patients, and other employees
• Ensures that appropriate staff attend mandatory educational programs and in-services per JCAHO regulations. Participates as appropriate in educational programs designed to promote professional growth and development, including planning, teaching and coordination of education programs
• Assists in testing and evaluating new equipment, procedures and programs
• Participates in periodic review of sectional activities needs assessment and development and prioritization of goals and objectives. Assists in the development and review of policies, procedures, and standards
• Confers with physicians and supervisors concerning the care and treatment of individual patients. Assesses, plans, implements and evaluates patient care on a daily basis
• Makes regular inspections to ascertain state of maintenance of the environment, including equipment, and takes required corrective action
• Confers with supervisory and administrative personnel concerning management problems
• Collaborates with medical director on quality assurance issues. Collaborates with medical director in collecting data for staff meetings, research, reports and evaluation.
• Promotes safety of patients and personnel by compliance with institution and…