ADA Accommodation Specialist

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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ADA Accommodation Specialist

To enhance the ADA process for claimants requesting accommodations under the ADAAA; to review complex medical information for temporary and permanent accommodation requests; and to approve and/or negotiate restrictions as required under the ADAAA, state and/or client requirements.

• Review medical information for ADAAA temporary and permanent accommodation requests.
• Approve and/or negotiate accommodations as written; renegotiate reasonable alternative accommodations, or deny restrictions based on lack of supporting documentation through correspondence with physician, colleague, department and other key stakeholders.
• Maintain regular contact with colleagues, supervisors, health care providers, and other key stakeholders regarding progress and status of accommodations; assist in the resolution of any challenges related to the accommodations.
• Conduct interactive discussions with claimants and employers, assist in answering/resolving any follow-up questions/issues and help identify clarifications, when needed, from health care providers.
• Act as a subject matter expert and resource to supervisors, colleagues, union, or physicians regarding accommodation/work restriction issues and processes. Provide advice and counsel as appropriate and act as a liaison between all parties when necessary.
• Ascertain the specific physical tolerances and vocational skills needed for particular employment positions; make decisions or assist case management staff in making decisions regarding a client's competence in performing a particular position.
• Adhere to all medical and legal regulations and accreditation standards.
• Review the essential job functions provided by the employer along with restrictions/limitations provided by the claimant and their treating provider to confirm the claimant can meet the essential functions with or without the accommodation(s) requested.
• Contact employers to obtain specific information regarding an area of employment, i.e., training or education needed, physical demands, wages and benefits, and availability.
• Thoroughly review contested claims.
• Assist as needed with submission of accommodation recommendations to employers for consideration.
• Work closely with other members of team to: a) ensure smooth transition from medical case management into job placement; and/or b) discuss the progress on each case suggesting changes in rehabilitation plans.
• Document contacts in claim notes; prepare reports and/or forms documenting the results of research/negotiations performed; and track disposition decisions.

• Performs other duties as assigned.
• Supports the organization's quality program(s).

Bachelor's degree from an accredited college or university in nursing, social work or vocational rehabilitation is preferred. At least one of the following licenses or certifications is required: RN or CRC.

Four (4) years of related experience or equivalent combination of experience and education required. Medical disability or vocational rehabilitation experience preferred.

• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

When applicable and appropriate, consideration will be given to reasonable accommodations.

Clear and conceptual thinking ability; excellent…