Registered Nurse; RN) Home Care Liaison | Lutheran General Hospital

Department: 39105 IL Home Health Divisional - Home Health Liaisons Status:
Full time Benefits Eligible:
Yes Hours Per Week: 40 Schedule Details/Additional Information:
Registered Nurse (RN) Home Care Liaison Lutheran General Hospital | Park Ridge, IL Full-Time | Onsite Join Our Team

Full-time onsite position located at Lutheran General Hospital Weekend coverage required Participation in holiday rotation, including:
One Winter holiday annually One Summer holiday annually

Evaluate and process referrals for Home Health, Pediatrics, and Infusion Therapy services. Assess patients for eligibility and appropriateness for home care services based on clinical and regulatory guidelines. Conduct bedside interviews with patients and families to support discharge planning and transition of care. Collaborate with hospital care management teams, social workers, discharge planners, physicians, and skilled nursing facilities. Ensure physician orders and required documentation are obtained timely and accurately.

Complete high-risk referral processes and identify potential risk management concerns. Initiate interdisciplinary communication and document the initial home care plan.

Serve as a resource for physicians, patients, families, and hospital staff regarding home care services and Medicare guidelines. Educate care teams on available services, including:
Home Health Home Infusion Hospice Palliative Care Pediatrics Durable Medical Equipment (DME). Train patients and caregivers on select home care equipment and therapies as needed.

Verify benefits and obtain authorizations when required. Maintain knowledge of Medicare, Medicaid, commercial insurance plans, and managed care requirements. Obtain Face-to-Face (F2F) documentation for Medicare and Medicaid patients. Assist in ensuring accurate reimbursement through complete and compliant referral documentation.

Participate in interdisciplinary meetings and site-based care planning discussions. Support patient satisfaction initiatives and service recovery efforts. Partner with colleagues to ensure productivity, continuity of care, and successful patient handoffs. Contribute ideas to improve processes, quality, and customer service. Participate in training, onboarding, and mentorship of new team members.

• Current Registered Nurse (RN) license.
• 3-4 years of nursing experience.
• Strong understanding of Medicare regulations and home care eligibility requirements.
• Exceptional communication and customer service skills.
• Ability to manage multiple priorities and navigate multiple computer systems simultaneously.
• Critical thinking and problem-solving abilities.

• 1-2 years of home health or home care experience.
• Experience with discharge planning, transitions of care, care coordination, or utilization management.

As an onsite liaison, you will play a vital role in helping patients successfully transition from hospital to home while improving outcomes, reducing readmissions, and ensuring access to the services they need. You'll work closely with clinical and operational leaders in a collaborative environment dedicated to delivering exceptional patient-centered care.

$38.20 - $57.30

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift, on call, and more based on a teammate's job.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Benefits and more.
• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program
  
  Note:
  
  Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem,…