Veterinary Receptionist - West Loop Streeterville

Veterinary Receptionist - West Loop Streeterville

#WLST
1562

Client Service Representative-CSR

West Loop Veterinary Care
- Streeterville is a state-of-the-art,
AAHA-accredited facility with Fear Free Certified
professionals in Chicago’s Streeterville neighborhood. Our compassionate team is dedicated to building strong relationships and delivering exceptional care to pets and their families. We foster a positive environment with a collaborative team that includes Hospital Attendants, Patient Care Coordinators, Veterinary Assistants, and Technicians.

At our brand-new facility, you will benefit from top-of-the-line equipment and have immense opportunities to grow professionally!

West Loop Veterinary - Streeterville seeks a full-time Veterinary Receptionist to join our team.

About the Role:

We are seeking a full-time Veterinary Receptionist to be the welcoming face and voice of our hospital. You will be instrumental in ensuring positive client experiences, coordinating patient care, managing electronic medical records, and supporting our veterinary team.

We are looking for a detail-oriented individual who will share the passion for our mission of providing exceptional medical care to our patients and excellent service to our clients.

This is a full-time position; $18.75 - $20.75 per hour

Key Responsibilities:

• Provide exceptional client service and coordinate patient care
• Maintain professional communications and ambiance
• Facilitate electronic medical records management
• Manage the front desk by greeting clients, checking patients in/out, scheduling rechecks and signing visitors and vendors in.
• Perform other job duties as assigned.

Requirements:

• Strong customer service and problem-solving skills
• Superior communication and interpersonal skills
• Knowledge of hospital organization and client service
• Team-oriented with the ability to work in a fast-paced environment
• Flexibility to work evenings and weekends
• Positive attitude and enthusiasm for pet care

Preferences:

• 1-2+ years of experience as a receptionist in a small-animal clinic
• Familiarity with practice management software and multi-line phone systems

Our employment package for full-time employees includes paid time off, paid holidays, medical, dental and vision insurance, voluntary benefits, pet care discounts, 401K with a true match up to 4%, paid parental leave after two years of service. In addition, all full-time hospital team members receive VSOP® grants,
SUVETO’S VETERINARY STOCK OWNERSHIP PLAN, at no cost to team members.

VSOP® is an ownership program that tracks the value of the entire Suveto organization.

West Loop Veterinary Care, part of the Suveto network of hospitals, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest.

Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.