Quality Senior Manager

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Pay ranges:
Miami ($117,800-$147,250) - Houston and Detroit ($130,000 - $155,000) Chicago ($130,200-$160,000)

Lead North American Quality team to support and ensure CEVA North America-Sites full compliance with requirements established on CEVA Quality Management System.

Provide oversight, guidance and direction to all countries/sites with the intent of KPI fulfillment and customer Satisfaction (internal and external)

Deliver competent support to all relevant countries/sites in order to implement and develop the highest quality standards in each process while building and sharing knowledge across the region.

• Drive the implementation of quality programs within the region.
• Design the communication strategy.
• Implement the supplier Quality Governance and ensure that quality requirements of outsourced activities are defined and communicate to all Stakeholders.
• Implement Key Performance Indicators in order to Monitor CEVA Product/service and process quality while ensuring continuous improvement for the region
• Ensure a non-conformity management governance (including consumer complaints and timely investigations) is established, harmonized and duly implemented within the Region.
• Ensure quality improvement opportunities are identified, prioritized and action plans determined in order to guide the organization through continuous improvement while fostering best practices sharing within the countries under the region responsibility
• Own with the countries the responsibility on all quality aspects to enable a consistent product and quality services
• Responsible of the harmonization of quality practices within the region
• Translate Customer Requirements and Global Quality Governance to a compressive Regional Framework that can enable customer satisfaction, regulatory compliance and alignment with the Business.
• Ensure full adherence and compliance to applicable standards , regulation and Global Quality Framework and Governance
• Performs other duties as assigned.

• Master’s Degree in Environmental Safety, Safety & Health, Transportation Safety or a related science.

• 8+ years’ experience in Quality within Logistics, consumer goods, medical devices or Pharma of which at least 3 years in a managerial role
• In-depth knowledge of Medical Devices and Pharma Industry
• Quality Standards ( Iso 9001, GDP,GMP,ISO 13485)
• CAPA, NC, Audit Management
• Drive for Results
• Action oriented
• Decision Maker
• Motivating Others
• Ability to communicate at all levels in the internal organization , with customers, Regulatory authorities, suppliers, etc.
• Experience working in a Matrix organization before.

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is…