Quality Improvement Analyst

Who is Gateway Foundation?

Gateway Foundation, Inc. is a national non‑profit dedicated to helping individuals with substance use and mental health disorders. Established in 1968, Gateway provides essential tools and knowledge for recovery, positively impacting hundreds of thousands of lives. Operating through its Community Services, Corrections Divisions, and Corporate Headquarters, the organization is recognized for innovative, effective treatment approaches and maintaining high standards.

Discover a rewarding career where you can find both personal and professional fulfillment while aligning your values with your work. You will have the opportunity to make a meaningful impact by aiding individuals in overcoming addiction. We pride ourselves on being an organization that values you and strives to be an employer of choice, fostering a vibrant culture that promotes teamwork and professional growth.

Your voice matters here; we actively listen to and value our employees' thoughts, allowing you to be part of organizational decisions.

• Conduct review of client records to monitor and evaluate adequacy and appropriateness of care in accordance with established standards and medical necessity.
• Audit client records and report to ensure accurate and timely completion by clinical staff, and assure compliance with regulations, contracts, and policies and procedures; compile audit data and record results on audit forms.
• Conduct regular site inspections to identify potential problems or deficiencies in compliance and quality of environment of care and life/safety issues which includes review of housekeeping, food services, facilities maintenance, and medical services.
• Work with supervisors and directors to initiate corrective action‑improvement plan in response to identified deficiencies or errors in charts, or potential noncompliance issues, according to established policies, procedures and quality of care standards; follow up with site staff as necessary to ensure compliance of corrective action‑improvement plan.
• service programs for all levels of clinical staff.
• Monitor site administration and results of client satisfaction surveys. Review client satisfaction results and trends with sites and help identify areas for improvement including identified benchmarks.
• Monitor risk reports such as incident reports. Review and track incident reports for compliance and quality documentation. to reduce risk.
• Facilitate site‑level Quality Improvement meetings to review monthly audit findings and compliance with Gateway identified Quality Improvement Indicators. Help committee identify areas for improvement and develop improvement plan. Record site‑level meetings or designate person to record meetings.
• Prepare summary reports and presentations of program activities and results for review and use by management in planning and evaluating quality of services, and process improvement. Participate in analyzing data to identify trends, program strengths and weaknesses, and interpret and explain results. compliance.
• Travel to various sites to review client records, conduct audits and provide staff training.
• Assist supervisor in developing reporting mechanisms to evaluate standards of compliance and quality of care, establishing review criteria, recommending standards and measures, and selecting methodologies for data retrieval.
• Participate as member of committees or teams concerned with utilization review, quality management, and process improvement; and assist committees and teams in carrying out responsibilities by aggregating and reporting pertinent review and audit findings. Identify client care problem areas, and provide input into resolution of identified problems.
• Work with utilization review and quality management committees to develop guidelines, standards and criteria related to provision of care, and carry out committee directives. Draft and assemble meeting materials such as minutes and agendas.
• Keep current regarding changes in regulations, standards and contracts governing utilization review and quality management; as well as trends and developments in data retrieval and reporting methodologies;…