AI-Driven QA Lead Excellence
Listed on 2026-10-07
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Quality Assurance - QA/QC
Regulatory Compliance Specialist, AI Business & Operations, Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Adyen is seeking a Team Lead for Quality Assurance in our Chicago office. You will build an AI-first QA program, lead a small team, and partner cross-functionally to ensure quality is measured, trusted, and drives improvements across the merchant journey.
The role emphasizes transitioning to AI-led evaluation, defining QA standards, and delivering measurable outcomes such as CSAT and NPS while ensuring compliance in a regulated environment.
We would love to welcome a new AI-Driven QA Lead for Support Excellence to our organisation in Chicago, IL, United States.
We appreciate your interest in this position.
Join Adyen and contribute to our ongoing work.
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This posting is for the AI-Driven QA Lead for Support Excellence role at Adyen, based in Chicago, IL, United States.
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