Salesforce Quality Engineering Lead

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure:
Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Salesforce QA Lead Manual, Automation and API Testing

Job Summary We are seeking an experienced Salesforce QA Lead to oversee and coordinate testing activities across our Salesforce platform. This role will lead QA resources across multiple initiatives, establish consistent testing standards, coordinate manual and automated testing, and help drive platform-level adoption of Copado Robotic Testing (CRT). The ideal candidate will have strong Salesforce testing experience, hands-on knowledge of manual, automation, and API testing, and the ability to collaborate effectively with developers, architects, product owners, and project teams.

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

Key Responsibilities
· Lead and coordinate QA activities and testers across Salesforce projects and releases.
· Define test strategies, test plans, test cases, regression suites, and testing standards.
· Coordinate manual, automated, API, integration, regression, and end-to-end testing.
· Establish consistent QA processes and quality standards across Salesforce teams.
· Coordinate the platform-level implementation and use of Copado Robotic Testing (CRT).
· Identify opportunities to automate critical business processes and increase reusable regression coverage.
· Manage defect tracking, triage, retesting, and release-readiness activities.
· Ensure adequate testing of Salesforce configuration, Flows, security, Apex, Lightning components, APIs, and system integrations.
· Partner with development and business teams to identify testing risks, dependencies, and quality concerns.
· Provide clear visibility into testing progress, defects, risks, and overall release quality.

Qualifications Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
· Strong experience in Salesforce quality assurance and testing, including experience leading or coordinating QA teams.
· 7+ years of hands-on experience in manual and automated testing, including test planning, execution, regression testing, and test automation.
· 7+ years of hands-on experience with API testing, including validation of system integrations, request and response data, error handling, and end-to-end workflows.
· Experience with functional, regression, integration, and end-to-end testing.
· Good understanding of Salesforce objects, data relationships, security, automation, configuration, and custom development.
· Experience working with database/query or development tools such…