Complaint Analyst: Investigations & Quality Improvement
Listed on 2026-10-20
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Quality Assurance - QA/QC
Regulatory Compliance Specialist, Data Analyst
Mandarich Law Group LLP is seeking a Complaint Analyst for our Chicago, IL office (in-office). The role requires thorough investigation of customer complaints, documenting resolutions, and leading root cause analysis to identify trends.
Responsibilities include advising on training enhancements and ensuring SLAs are met. Minimum high school diploma; college degree preferred, with prior law firm or collections knowledge being a plus.
Step into the Complaint Analyst:
Investigations & Quality Improvement role at Mandarich Law Group, LLP in Chicago, IL, United States and grow with us.
This opening is for the Complaint Analyst:
Investigations & Quality Improvement role at Mandarich Law Group, LLP.
We are seeking a motivated Complaint Analyst:
Investigations & Quality Improvement to join Mandarich Law Group, LLP in Chicago, IL, United States.
Consider building your career as a Complaint Analyst:
Investigations & Quality Improvement at Mandarich Law Group, LLP.
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