QA Manager - Unannounced Project

Lead quality assurance for automation and backend services on a cross-platform strategy MMO for PC and mobile. You will manage QA across automation, server scalability, build and release, web administration tools, and cloud operations, working with engineering and production teams. The role combines team leadership, test strategy, release readiness, and hands-on technical judgment across an ongoing development and live-operations lifecycle.

• Lead and develop QA teams, align priorities with project goals, and communicate quality risks and trade-offs to stakeholders.
• Own QA planning and delivery across assigned teams, including automation strategy, roadmap, and backlog prioritization based on risk and value.
• Work with engineering to integrate automated checks into build and release pipelines while retaining manual testing where appropriate.
• Set the testing approach for backend features and integrations, including accounts, authentication, payments, analytics, and administration tools.
• Oversee performance, load, scalability, resilience, and disaster recovery testing, and help ensure reliable test environments.
• Validate release processes and provide evidence-based go or no-go recommendations; support patch checks, incident response, and ongoing quality monitoring.

• At least six years of experience in quality assurance, software development, or a related field.
• At least three years leading QA teams or technical testing functions, plus two years leading testing across development and release cycles.
• Proven experience owning automation strategy and delivery, including maintenance, backlog management, and measuring return on investment.
• Strong understanding of backend and API testing, service integrations, data validation, and risks involving accounts, analytics, and payments.
• Experience with performance or scalability testing, test environments, cloud-hosted services, release pipelines, and deployment validation.
• Knowledge of risk-based testing, defect management, QA tools, and live service workflows; strong people, priority, communication, and stakeholder management skills.

• Experience with AI-assisted test automation, especially Nunu AI.