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Position: LEASING CONSULTANT MFP

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Position Number 8102049

Job Category University Staff

Job Type Full-Time

FLSA Status Non-Exempt

Campus Rogers Park-Lake Shore Campus

Department Name STRATEGIC CAPITAL PLANNING

Location Code INVESTMENT PROP OPERATIONS (01210C)

Is this split and/or fully grant funded? No

Duties And Responsibilities

Performs all activities relating to the successful leasing of apartments.

• Follow policies and procedures while adhering to all local, state, and federal laws including all laws governing Fair Housing and Ethics
• Quickly and efficiently respond to phone calls, emails, text inquiries
• Provide excellent customer service to our residents, prospects, vendors, and the general public
• Conduct building tours of our model, properties, vacant units and amenities to prospects in a knowledgeable manner
• Ensure all lead inquiries and follow-ups are responded to in a timely manner
• Lease apartments in accordance to procedures set forth by management; which includes meeting and/or exceeding monthly goals
• Accurately enter new lease, renewal, and rental application information – verify all required information and submit to management for approval
• Guide applicants through the leasing cycle; ensure all requirements are met prior to resident move-in and accurately collect all needed monies/fees
• Prepare leases, renewals and all needed addenda
• Maintain and manage new and existing lease files; complete projects in a timely manner as set forth by management
• Assist in move-in / move-out process
• Receive and enter resident service requests
• Respond to resident inquiries and concerns promptly; document and communicate requests to appropriate departments
• Conduct follow up phone calls/emails with residents to ensure resident satisfaction
• Assist with resident programs and retention strategies
• Shop competitors and complete market surveys
• Ensure leasing office, model(s), vacant units and common areas meet readiness standards on a daily basis
• Maintain detailed knowledge of local market and conditions
• Maintain confidentiality and ensure all sensitive information received is properly secured
• Other duties may be assigned as needed

Minimum Education And/or Work Experience

High school diploma or equivalent required. At least one year of sales and customer service experience required.

Qualifications

• High-school graduate, College graduate preferred
• Active/’in good standing’ leasing license in the State of Illinois
• 3 years of sales experience or minimum 2 year of multifamily leasing experience required
• Successful track record in leasing and/or sales; previous multifamily leasing experience is preferred
• Proficient computer/technical skills in business-related computer software, including but not limited to Microsoft Office, Apple products, Google services and Yardi systems experience is preferred

Certificates/Credentials/Licenses

• State of IL leasing license

Computer Skills

• Proficient computer/technical skills in business-related computer software, including but not limited to Microsoft Office, Apple products, Google services and Yardi systems experience is preferred

Supervisory Responsibilities No

Required operation of university owned vehicles No

Does this position require direct animal or patient contact?

Physical Demands Standing, Climbing

Working Conditions Irregular Hours, Exposure to Inclement Weather

Open Date 04/16/2025

Close Date

Position Maximum Salary or Hourly Rate $20.68/hr

Position Minimum Salary or Hourly Rate $19.94/hr

Special Instructions to Applicants

As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education…