Leasing Consultant Mfp

Responsibilities

• Performs all activities relating to the successful leasing of apartments.
• Follow policies and procedures while adhering to all local, state, and federal laws including all laws governing Fair Housing and Ethics
• Quickly and efficiently respond to phone calls, emails, text inquiries
• Provide excellent customer service to our residents, prospects, vendors, and the general public
• Conduct building tours of our model, properties, vacant units and amenities to prospects in a knowledgeable manner
• Ensure all lead inquiries and follow-ups are responded to in a timely manner
• Lease apartments in accordance to procedures set forth by management; which includes meeting and / or exceeding monthly goals
• Accurately enter new lease, renewal, and rental application information – verify all required information and submit to management for approval
• Guide applicants through the leasing cycle; ensure all requirements are met prior to resident move-in and accurately collect all needed monies / fees
• Prepare leases, renewals and all needed addenda
• Maintain and manage new and existing lease files; complete projects in a timely manner as set forth by management
• Assist in move-in / move-out process
• Receive and enter resident service requests
• Respond to resident inquiries and concerns promptly; document and communicate requests to appropriate departments
• Conduct follow up phone calls / emails with residents to ensure resident satisfaction
• Assist with resident programs and retention strategies
• Shop competitors and complete market surveys
• Ensure leasing office, model(s), vacant units and common areas meet readiness standards on a daily basis
• Maintain detailed knowledge of local market and conditions
• Maintain confidentiality and ensure all sensitive information received is properly secured
• Other duties may be assigned as needed

• High-school graduate, College graduate preferred
• Active / ’in good standing’ leasing license in the State of Illinois
• 3 years of sales experience or minimum 2 year of multifamily leasing experience required
• Successful track record in leasing and / or sales; previous multifamily leasing experience is preferred
• Proficient computer / technical skills in business-related computer software, including but not limited to Microsoft Office, Apple products, Google services and Yardi systems experience is preferred

• Proficient computer / technical skills in business-related computer software, including but not limited to Microsoft Office, Apple products, Google services and Yardi systems experience is preferred

• Supervisory Responsibilities No
• Required operation of university owned vehicles No
• Does this position require direct animal or patient contact?
• Physical Demands Standing, Climbing
• Working Conditions Irregular Hours, Exposure to Inclement Weather