Property Manager - Major Jenkins

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The Property Manager will provide leadership to site staff and direction for building operations. This position oversees resident relations, property budgets, rent collections, leasing, and compliance.

Pay: $36 - 37.50, depending on experience

Location: Major Jenkins Apartments (Permanent Supportive Housing, 156 units) | Chicago, IL

• Early close Fridays (3 paid hours off each Friday)
• Early close prior to a holiday (3 paid hours)
• Several healthcare plans to choose from, dental (includes plans covering orthodontia and a free basic dental option) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays
• Paid time off between Christmas Day and New Year's Day
• Paid time off to volunteer
• Paid parental and caregiver leave
• Employer-paid life insurance
• 403b + match
• Access to free Employee Assistance Plan
• Pet insurance options

Duties

• Deliver great customer service to residents in partnership with Assistant Property Manager, Maintenance, and Resident Services staff.
• Rent collection, ensure timely payments and achievement of collection benchmarks.

Maintain occupancy rates at or above budgeted targets by actively managing leasing strategies.

• Manage property operations within approved budget parameters and identifies opportunities for cost savings.

Regularly reviews and controls property expenses to align with budget goals.

Drive performance to meet or exceed Controllable Net Operating Income (CNOI) objectives.

Monitor and ensure compliance with regulatory requirements, including resident files, annual and interim recertifications, and all necessary documentation.

• Other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
• Experience being accountable for financials.
• Previous housing or property management experience including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
• Legally operate a motor vehicle (valid driver's license).

Preferred Qualifications

• Professional certification in property or affordable housing management.
• Minimum two (2) years of administrative, accounting, customer service, and/or supervisory experience.

Knowledge and Skills

• Comprehend and communicate in the English language both orally and in writing.
• Legally operate a motor vehicle (valid driver's license).
• Proficient with Microsoft Office.

We encourage candidates with lived experience to apply. This is an on-site position. Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

Training Intermediate

Coaching Intermediate

Budgeting Intermediate

Intermediate

Detail Oriented :
Capable of carrying out a given task with all details necessary to get the task done well

Ability to Make an Impact :
Inspired to perform well by the ability to contribute to the success of a project or the organization

High School or better.

2 years:
Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.

2 years:
Housing or property management experience including HUD, Low Income Tax Credits, rural Housing, and Tax-Exempt Bond properties.

Professional certification in property or affordable housing management.

COS

Equal Opportunity Employer
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