Community Manager
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-10-24
Listing for:
Jones Lang LaSalle Incorporated
Full Time
position Listed on 2026-10-24
Job specializations:
-
Real Estate/Property
Job Description & How to Apply Below
On-site:
Chicago, IL:
Full time:
Posted Today:
REQ
543754
** JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
** Community Manager
** The Community Manager main duty is to create and manage programming for a corporate office building in downtown Chicago.
The goal is to enhance the experience for tenants and visitors in order to create a sense of community on the property. The chosen candidate will oversee common areas in the office tower including lobby and a brand new tenant amenity lounge.
The ideal candidate has a hospitable and creative personality reinforced with an exceptional business acumen and tech-savviness. This position will not only plan meetings and professional conferences, but also exciting social and networking events. Additionally, this position may manage the back-end of the property app, manage property social media accounts, and create internal marketing collateral.
Another goal for this position is to provide exemplary concierge services for tenants and building management by serving as an informational resource for the property – arranging events, meetings, services, gifts and reservations. The Community Manager is also responsible for accurate reports detailing client requests and billing of services to the tenants and client.
** Job Duties
*** Responsible for managing the tenant engagement in an office building in downtown Chicago's Loop
* Special event planning for meetings and events occurring at the properties for clients and tenants both small and large scale
* Curates unique and worthwhile activations in public and private event space in conjunction with onsite retailers
* Coordinates property synergy between office tenants, retailers, and dining establishments
* Create property programming with the goal of creating a property-wide sense of inclusion and community
* Assists three property management teams in creating welcome collateral and events for new tenants
* Responds to in-person, phone and email requests from tenants and assists in providing guidance and information to tenants in a timely manner
* Facilitates fitness instruction, classes, events, supply ordering, etc. at onsite gym if applicable
* Utilizes common areas for pop-ups and activations for tenant engagement activations
* Manages property social media sites if applicable
* Creates internal marketing messaging and collateral for property programming and events
* Acts as a building ambassador, including maintaining a welcoming presence in public spaces when requested and during events
* Negotiate contracts with area vendors for best price, product and service
* Works with JLL Experience Management corporate team to grow a local Preferred Vendor list
* Fosters an up-to-date knowledge for directions to festivals, events, attractions, restaurants, hotels, tours and transportation schedules in the surrounding area, including new trends
* Provides detailed reporting of the calls, emails, and requests that have come in and the type of services that has been provided and coordinated to the client and tenants
* Writes, edits and sends a monthly email newsletter to tenants who have opted into the service regarding events occurring in the building and around the area, and…
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