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Senior CX Research Lead: Strategy, Insights & Impact

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: Cencora
Full Time position
Listed on 2026-11-01
Job specializations:
  • Research/Development
    Market Research, Research Analyst
Salary/Wage Range or Industry Benchmark: 119000 - 187000 USD Yearly USD 119000.00 187000.00 YEAR
Job Description & How to Apply Below

Cencora is seeking a Customer Experience (CX) Research Lead to advance customer insights across product, experience, and strategy. You will lead complex research initiatives, shape strategy, and translate insights into actionable decisions for senior leadership within a Fortune 10 environment.

Reporting to the Director of Insights, you will mentor researchers, set standards, and collaborate with product, marketing, and strategy teams to elevate research impact and drive customer-centric outcomes.

We are looking to fill the Senior CX Research Lead:
Strategy, Insights & Impact position at Cencora in United States.

Join us at Cencora as our next Senior CX Research Lead:
Strategy, Insights & Impact in United States.

We are currently recruiting a Senior CX Research Lead:
Strategy, Insights & Impact for our team in United States.

This is a genuine position to take on the Senior CX Research Lead:
Strategy, Insights & Impact role at Cencora.

Position Requirements
10+ Years work experience
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