Technical Specialist – Poultry

Position: Technical Specialist – Poultry )
Position:
Technical Specialist – Poultry (USA)

Jefo is a global leader in high-performance non-medicated nutritional solutions for production animals. Founded in Quebec in 1982, Jefo manufactures and markets its species-specific products in over 80 countries with offices worldwide. To be the preferred supplier for those striving to reduce or eliminate the use of antibiotics in their production systems, Jefo invests in innovation and development.

With its Life, made easier commitment in mind, Jefo uses a practical approach to SHARE its solutions based on scientific research and stringent testing methods. Headquartered in Saint-Hyacinthe, Quebec, Jefo is constantly looking for the best talent to join their diverse and dynamic team.

Location:

USA (Remote) Salary:
To be discussed Status:
Permanent, Full-Time Position Summary

Provide technical expertise and support to Jefo’s Poultry business, contributing to sales growth, customer satisfaction, and product innovation through research, training, and collaboration with internal and external partners.

Key Responsibilities 1. Technical Support & Customer Engagement

• Support Jefo and partner Sales Teams through online meetings, trade shows, conferences, and customer visits.
• Deliver technical trainings to Jefo teams, distributors, and customers.
• Prepare and deliver presentations for internal, commercial, and scientific audiences.
• Gather field insights and market trends to support product positioning and new solution development.

2. Scientific Communication & Marketing Support

• Develop, review, and update technical and scientific materials (publications, abstracts, technical papers, research reports, presentations, and marketing content).
• Support the Marketing team in creating tools and campaigns for new product launches.
• Represent Jefo at international events, trade shows, and scientific conferences.

3. Research & Product Development

• Coordinate and conduct research projects with universities, research centers, and commercial partners.
• Design protocols, analyze trial results (using a statistical software), and present findings to customers in collaboration with Sales Teams.
• Contribute to competitive product analysis and product innovation initiatives in collaboration with R&D.
• Develop and implement specialized technical services and tools focused on nutrition and intestinal health solutions.

4. Partnerships & Networking

• Maintain and strengthen relationships with universities, laboratories, research institutes, and industry leaders.
• Identify and establish new scientific and technical collaborations.

5. General & Administrative

• Ensure compliance with company policies and procedures.
• Provide regular updates to the immediate manager on activities, achievements, and challenges.
• Perform other related tasks as assigned.
• Pursue continuous professional development.

Key Performance Indicators

• Contribution to sales growth and sales opportunities.
• Quality, accuracy, and timeliness of technical and research outputs.
• Effectiveness of trainings, presentations, and materials.
• Positive feedback from colleagues, sales teams, managers, and customers.
• Achievement of project objectives and respect of deadlines.
• Compliance with and improvement of internal processes.
• Ph.D. in animal health, nutrition, or related field.
• Strong knowledge of poultry nutrition and intestinal health. Knowledge of swine is an additional asset.
• Experience in research methodology (protocol design, experimental analysis, statistics, and scientific communication).
• Database management and data analysis proficiency.
• Strong communication and presentation skills.
• Full professional fluency in English is required. French is an asset but not a requirement.
• Excellent communicator:
  Clear and engaging in both written and oral communication.
• Coll…