Server - My Neighbor Felix

My Neighbor Felix is a pan-Mexican kitchen, a cuisine inspired by all seven regions of Mexico. We’ve created a space, experience, and cuisine that everyone in the neighborhood can love. Our authentic recipes are complemented by our mixologist’s hand-crafted, fresh, and flavorful Mexican signature cocktails and margaritas with an extensive tequila and mezcal selection. Enjoy a lively eclectic mosaic of Mexico City influences in a designed environment accented with traditional crafts and natural touches amongst our good-natured staff that feel like friends having fun right alongside you.

We are currently hiring for Servers and Hosts. Please apply in person Monday thru Thursday between 2pm-4pm
My Neighbor Felix Centennial
7209 S Clinton Street
Centennial, CO 80112

Qualifications:

• Previous experience in a high-end restaurant or bar-forward setting is preferred.
• Exceptional customer service skills with a focus on creating memorable experiences.
• Knowledge of cocktail and beverage service is an advantage.
• Outstanding interpersonal and communication skills, with a strong focus on guest satisfaction.
• Ability to thrive in a high-volume, dynamic, fast-paced environment while maintaining composure.
• Strong attention to detail and accuracy in processing orders and payments.
• Team player with the ability to collaborate effectively with colleagues and management.
• Must be at least 18 years old and possess a valid alcohol service certification.
• Physical stamina to stand, walk, and carry trays for extended periods.
• Flexibility to work evenings, weekends, and holidays.

• Greet guests and provide them with menus, explaining any specials or promotions.
• Take accurate food and beverage orders from guests, ensuring special requests or dietary restrictions are noted.
• Enter orders into the POS system and communicate them to the kitchen staff in a timely manner.
• Serve food and beverages to guests, following proper serving techniques and presentation standards.
• Ensure guest satisfaction by checking on them regularly, addressing any concerns or requests, and aiding as needed.
• Monitor and refill beverages, clear tables, and reset them for the next guests.
• Process guest payments accurately and efficiently, handling cash and credit transactions.
• Collaborate with the kitchen and bar staff to ensure timely and coordinated service.
• Follow all health and safety guidelines, maintaining a clean and organized work environment.
• Assist with cleaning and side work duties as assigned.

• Guest Relations:
  Greet guests with a warm and friendly demeanor, embodying the welcoming atmosphere. Foster positive guest relationships by anticipating needs, providing recommendations, and addressing inquiries with a commitment to the brand.
• Reservation Management:
  Effectively manage reservations, ensuring accurate seating arrangements and optimizing guest flow for both regular and special events.
• Communication:
  Maintain clear communication with the service team to ensure smooth transitions between seating and service.
• Guest Assistance:
  Extend assistance and information to guests, helping them navigate the guests experience and handling any guest concerns or issues with a solution-oriented approach.
• Competitive compensation and gratuity opportunities.
• Training and opportunities for career advancement within the restaurant industry.
• 25% discount at all Lotus concepts.
• Paid sick leave accrual.
• Health, dental, vision, accident, and life benefits upon eligibility.
• 401K with company match and fully vested upon eligibility.
• Total Advantage Package – An opt-in program providing telehealth, healthcare discounts, health advocates and financial wellness tracks & coaching.