Mgr Restaurant Job Chicago area,Illinois USA,Restaurant/Food Service

Supervises, monitors and participates in service operations during an assigned shift
Regularly interacts with guests to ensure quality experience, handle special requests, answer questions and/or resolve problems
Focus on controlling labor and beverage costs, review of the P&L with the General Manage and identify areas of improvement.
Contribute in managing staff and/or restaurant manager performance through effective use of informal and formal feedback, recognition, coaching & counseling meetings, disciplinary action, annual evaluations, etc.; assists in developing restaurant managers to ensure readiness for growth/promotion
Participate in marketing and promotion strategies as directed.
Leads and participates in the interviewing, hiring and training of new hourly service staff; also leads and participates in the on-going training and education of existing service staff
May be assist as lead manager for all beverage programs, menus and costs. (Creative and implementation process)
Performs various operational/admin functions such as: opening/closing the restaurant, conducting pre-shifts and line checks, processing server checkouts, preparing staff schedules, conducting inventory, placing orders, POS/Infogenesys usage, reporting & maintenance, etc.
Attends various internal and/or external meetings relating to the operation of the restaurant.
Ensures the general maintenance & upkeep of service areas, equipment and manager offices.
Controls, analyze and create plans of action, on an on-going basis of the following:
Guest Satisfaction through reviews on the different channels.
Operating Costs.
Sanitation, cleanliness and hygiene.
At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.
Perform other duties, tasks and special projects as assigned.
Perform the General Manager duties when the business requires or needed.
Perform employee evaluations and provide assertive feedback to the team.

DUTIES AND RESPONSIBILITIES

Supervises, monitors and participates in service operations during an assigned shift
Regularly interacts with guests to ensure quality experience, handle special requests, answer questions and/or resolve problems
Focus on controlling labor and beverage costs, review of the P&L with the General Manage and identify areas of improvement.
Contribute in managing staff and/or restaurant manager performance through effective use of informal and formal feedback, recognition, coaching & counseling meetings, disciplinary action, annual evaluations, etc.; assists in developing restaurant managers to ensure readiness for growth/promotion
Participate in marketing and promotion strategies as directed.
Leads and participates in the interviewing, hiring and training of new hourly service staff; also leads and participates in the on-going training and education of existing service staff
May be assist as lead manager for all beverage programs, menus and costs. (Creative and implementation process)
Performs various operational/admin functions such as: opening/closing the restaurant, conducting pre-shifts and line checks, processing server checkouts, preparing staff schedules, conducting inventory, placing orders, POS/Infogenesys usage, reporting & maintenance, etc.
Attends various internal and/or external meetings relating to the operation of the restaurant.
Ensures the general maintenance & upkeep of service areas, equipment and manager offices.
Controls, analyze and create plans of action, on an on-going basis of the following:
Guest Satisfaction through reviews on the different channels.
Operating Costs.
Sanitation, cleanliness and hygiene.
At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.
Perform other duties, tasks and special projects as assigned.
Perform the General Manager duties when the business requires or needed.
Perform employee evaluations and provide assertive feedback to the team.

QUALIFICATIONS Essential Requirements

Minimum 3 years prior experience at the manager level or above.
Prior experience in a restaurant similar in scope/style
Prior hands-on experience performing the majority of the areas of responsibility described above
Passionate &…