Server - Food Service Department, Part-time, Evenings

• Location:
  
  Feinberg/Galter; FL 02

The salary range for this position is $21.50 - $21.50 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located .org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

• Hours:
  
  24 hours per week
• Shift: 2:00 PM - 8:00 PM (Works Every Weekend and Works Holidays)
• Location:
  
  Feinberg/Galter; FL 02
• Union Compensation: $21.50/Hourly (+$0.97/Evening Shift Differential). The role is graded as a non-exempt position meaning you are eligible for overtime.
• Benefits Eligible Role:
  New employees are eligible for benefits to begin on the first of the month following their starting date. Our 2026 Benefits Summary is attached for your reference.

The Server reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Server supports the Department of Food & Nutrition by providing patient meal service to include: accurate tray assembly and may include some delivery and retrieval of patient trays. This role is responsible for timeliness, accuracy and the safe food handling of trays and items. The Server supports service excellence standard to include but not limited to patient satisfaction through consistent adherence to plating standards, portion control and communication with cooks, chefs and managers as appropriate to ensure quality products.

The Server is expected to adhere to and practice guidelines in regards to Best Patient Experience Philosophy.

• Must be able to follow oral and written instructions such as policies and procedures
• Performs a variety of work and follows procedures consisting of several steps or that require judgment in completing a sequence of tasks
• Must be able to read and comprehend menu spreads and meal standard guidelines
• Adheres to diet and allergy restrictions for patient food orders
• Must be knowledgeable of diet restrictions as outlined on diet spreads
• Assembles trays according to patients menu on ticket in a timely and accurate manner
• Must display a "Can-Do" - Service Excellence mindset
• Follows facility and departmental infection control policies and procedures
• Observes HIPAA and Patient Identification guidelines
• Must be able to work safely; moving carts, observing Security procedures, proper utilization of elevator
• Performs assigned tasks efficiently during meal service to maintain accurate and expeditious service.
• Exhibits pleasant and cheerful demeanor and maintains a helpful attitude towards employees, patients and visitors
• Communicates any patient related problems/concerns to appropriate personnel, in a timely manner following departmental procedures
• Follows established food-handling practices to maintain food safety standards and comply with infection control procedures
• May on occasion serve and retrieve patient trays from patient rooms in a courteous and professional manner
• Accurately…