General Manager

Full Time Regular Chicago, IL, US

Rōti (row- tee ) is feeding a healthier world with bold, craveable flavor through its fast casual Eastern Mediterranean inspired menu; featuring unique spices once found on history’s great spice trade routes. The brand , founded in 2006, features a broad menu of whole, healthy ingredients that are centered around fresh house-made meats, rice, crisp vegetables, and a variety of flavor-forward sauces and dressings.

Guests customize their meals in the style of bowls, salads, or pitas . Rōti continues to grow with its commitment to making wholesome, healthy food accessible and deeply satisfying and creating Food For a Full Life.

As General Manager, you’ll lead the RoTeam in delivering incredible experiences—both for our guests and our team—through exceptional food and hospitality. Your mission is to build a culture of genuine hospitality where every team member is inspired to say, “Let’s do this!”

You’ll have the honor and responsibility of ensuring that every guest who walks through our doors feels the Rōti VIBE—warm, welcoming, and full of flavor. Leading by example, you’ll hire, develop, and empower a team of amazing individuals who are eager to grow, learn, and thrive with Rōti

• Team Leadership & Development – Recruit, train, and retain a high-performing team, developing future leaders within the organization. Create a culture of collaboration, accountability, and growth by leading with enthusiasm and purpose.
• Guest Experience – Ensure every guest receives exceptional service across dine-in, digital, and catering channels. Foster a welcoming atmosphere by setting high standards for hospitality and guest satisfaction.
• Operational Excellence – Maintain a strong and visible presence in the restaurant, supporting and coaching team members to execute daily operations efficiently and effectively.
• Food Quality & Safety – Uphold Rōti’s commitment to fresh, flavorful food by ensuring all menu items are prepared with care and meet quality standards. Maintain compliance with food safety regulations, sanitation guidelines, and OSHA requirements.
• Facility & Equipment Management – Ensure the restaurant remains clean, well-maintained, and in compliance with all local health and safety regulations. Oversee equipment maintenance to ensure safe and efficient operations.
• Financial & Business Performance – Manage restaurant P&L, budgeting, and cost control strategies to drive profitability while maintaining quality and service standards. Identify opportunities to maximize revenue and operational efficiency.
• Marketing & Sales Growth – Implement local marketing initiatives and promotional strategies to drive sales, build brand awareness, and engage the community.
• Regulatory Compliance – Ensure adherence to all labor laws, fire safety regulations, health department requirements, and other local compliance standards.
• Problem-Solving & Conflict Resolution – Address and resolve guest concerns, employee relations issues, and operational challenges with professionalism and urgency.
• Other Duties as Assigned – Adapt to the evolving needs of the business and take on additional responsibilities as needed.

• 3 to 5 years of restaurant management experience, with at least 2 years as a General Manager or in a similar leadership role.
• A Service-Driven Mindset – You live and breathe VIBE—hospitality is in your DNA, and you’re passionate about creating memorable experiences for guests and team members alike.
• A Builder & A Doer – You’re not just here to manage—you’re here to make an impact. You’re excited to elevate the brand, push the industry forward, and inspire those around you. You lead by example and represent Rōti inside and outside the restaurant.
• Thrives…