SLCT Server - PT

Job Location:

Chicago, IL 60601, Salary Range: $12.96 - $12.96 Hourly, State and Lake Chicago Tavern @ theWit

A Server at State and Lake Chicago Tavern delivers exceptional dining experiences by providing attentive, knowledgeable, and friendly service to guests in a fast-paced downtown Chicago environment. Responsibilities include taking food and beverage orders, ensuring accurate and timely service, maintaining menu knowledge, handling guest requests professionally, and collaborating with team members to create a welcoming atmosphere for locals, tourists, and business travelers.

• Candidate must be extremely guest focused and have excellent communication skills (both verbal and written)
• At least one-year minimum food and beverage experience.
• Be attentive to detail and computer skills are helpful but not required.
• Present menu, answer questions, and make suggestions regarding food, beverage and service; communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; coordinate food timings; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
• Breakdown, clean and set-up of tables, buffets, and food stations.
• Work harmoniously and professionally with co-workers and supervisors
• Post side work duties and ensure staff completes side work as instructed.
• Other duties as assigned.

• Previous experience as a server, or similar front-of-house role.
• Food Handler's Certification
• Excellent communication and problem-solving abilities.
• Knowledge of food safety standards and hospitality service procedures.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Knowledge of the Micros POS system
• High school diploma or equivalent required; hospitality or restaurant management training preferred
• Excellent communication and interpersonal skills with a friendly, welcoming attitude.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Strong organizational skills and the ability to manage time effectively.
• Ability to handle guest inquiries, complaints, and concerns with professionalism and courtesy.
• Basic knowledge of reservation systems and/or point-of-sale (POS) systems is a plus.
• Communicate properly and effectively with the guests, associates and managers.
• Effectively respond to guest complaints. Promote teamwork and associate morale.
• Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation and hotel surroundings (i.e. mall, restaurants).
• Adhere to all work rules, procedures and policies established by the company.

• Fast-paced hospitality environment.
• Requires extended periods of standing and walking.
• May involve occasional lifting of items up to 25 lbs.
• Indoor work environment with frequent movement throughout the restaurant
• Must be able to lift and/or move up to 25 pounds.

$12.96 per hour

• Medical Plans:
  Choice of three plans to meet your healthcare needs.
• Dental Plans:
  Two options for dental coverage.
• Vision Insurance:
  Coverage for routine eye care and eyewear.
• Paid Time Off (PTO):
  To support work-life balance.
• Accident/Hospital Indemnity/Critical Illness plans (new for 2026).
• 401(k) Retirement Plan:
  Plan for your future with employer contributions.
• Flexible Spending Account (FSA):
  Pre-tax savings for healthcare and…