Bartender​/Barista

JOB DESICRIPTION:
Bartender/Barista
Date: September 8, 2026

Rate: Part-time, $17.05/hour, plus tips, not benefits eligible
Reports to: Hospitality Manager

Bartenders/Barista
s are important stewards of the Time Line experience; “cultivating transformative and immersive experiences that foster lasting connections and learning.” This is done by preparing and serving quality food and beverage offerings before and after Time Line’s live theatrical performances within our cafe/bar. Ideal candidates for this position thrive in fast-paced environments, have prior bar/cafe experience, and are passionate about quality customer service.

All Bartenders/Baristas should exhibit our values of compassion, collaboration, and inclusivity in their work.

Bar and Cafe Operation
:
Bartenders/Baristas operate Time Line’s bar and café, performing duties including (without limitation):

• opening and closing the cafe/bar before and after theatrical performances;
• staffing and operating the bar and café during Time Line productions and special events (i.e. donor events, special events, and our annual Gala);
• prepping and serving food items by accurately following written recipes;
• efficiently preparing and serving coffee beverages, mixed drinks, soft drinks, and wine and beer;
• accurately and quickly processing sales, taking payments, and making change (if necessary); and
• maintaining a clean and well-stocked working environment.

• respond to menu, company info, and show related questions from patrons;
• provide directions to seats and around the building, if asked;
• maintain a working knowledge of POS system;
• actively listen to patron issues and/or concerns to resolve them in a friendly and efficient manner.

• be knowledgeable about the company, our mission, values, current productions, current season, and upcoming events;
• advance the strategic marketing goals of the theatre through thoughtful collaboration with the Audience Services and Marketing teams; and
• create a welcoming and inclusive atmosphere through honest, clear communication with patrons, staff, and teammates.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

• Adaptability: Ability to respond to varying needs and preferences of the organization.

• Attention to Detail: Meticulous in executing tasks to ensure high quality and accuracy; passionate about serving quality food and drinks.

• Customer Service: Focused on providing great hospitality to our patrons.

• Time Management: Ability to thrive and manage multiple tasks in a fast-paced, high energy, multicultural environment.

• Communication: Effectively identify and communicate issues or problems to your team

• Collaboration: Enjoy working as a team but can also accomplish tasks independently.

• Initiative: Feeling responsible for the environment around you and seeking to improve it with every action, without direction if necessary. Proactive in identifying issues and implementing effective solutions.

• Professional Demeanor: Maintaining calm disposition in all public-facing situations, including emergencies.

• Punctual: Strong track record of showing up on time and ready to work.

• Anti-Racist: Ability to embody Time Line’s value of anti-racism in all aspects of working with fellow staff, company members, board members, audiences, and the public.

• Some prior experience performing high volume customer service-related work
• Must have active Illinois BASSET and Food…