F&B Supervisor

Situated between vibrant Downtown Chicago and O’Hare International Airport, Loews Chicago O’Hare combines accessibility, comfort and style. Guests enjoy spacious and sophisticated accommodations, luxury amenities and complimentary airport shuttle service all designed to create a seamless stay for both business and leisure travelers.

Competitive health & wellness benefits, retirement benefits Paid Sick Days, Vacation, Holidays & Paid Bereavement Training & Development opportunities, career growth Pet Insurance & Pet Bereavement Complimentary parking Complimentary meals in Team Member Café while working Complimentary use of fitness center Team Member Hotel Rates, other discounts, perks & more Community volunteer opportunities Benefits are subject to eligibility and may vary by position

As a Food and Beverage Supervisor, you’ll lead a dynamic team to deliver exceptional guest experiences across our dining and beverage outlets. From supervising staff and maintaining quality standards to assisting with training, scheduling, and inventory, you’ll ensure smooth and efficient operations.

Lead and motivate a diverse team to ensure smooth operations Focus on delivering exceptional guest experiences and resolving issues promptly Maintain high standards in service, presentation, and operations Communicate effectively with staff and guests to ensure clarity and satisfaction Adapt quickly and solve problems in a fast-paced environment Passionate about hospitality and thrive in a fast-paced, team-driven environment Veterans and military spouses are encouraged to apply

• Oversee daily operations of assigned food and beverage outlets or shifts to ensure efficiency
• Monitor service quality, food presentation, and guest satisfaction to uphold high standards
• Coordinate with kitchen staff to ensure timely and accurate food preparation and delivery
• Assist with planning and managing special events, banquets, and private functions
• Greet guests, address inquiries, and resolve complaints promptly and professionally
• Gather and analyze guest feedback to suggest improvements and enhance experiences
• Supervise, schedule, and delegate tasks to service staff, ensuring balanced workloads
• Conduct pre-shift meetings to communicate priorities, updates, and promotions
• Support recruitment, onboarding, and training of new team members
• Provide ongoing coaching and feedback to maintain service excellence
• Monitor inventory and stock levels, coordinating purchases to meet operational needs
• Track sales, control waste, and implement portion control to optimize profitability
• Ensure compliance with health, safety, and hygiene regulations across all operations
• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned

• Minimum of one year of food and beverage experience required
• prior leadership or supervisory experience is preferred
• Thorough understanding of food and beverage techniques, service standards, and sanitation regulations Strong organizational, communication, and leadership skills with the ability to motivate teams Proficient in Microsoft Office and familiar with POS systems and basic financial reporting Ability to lift and carry food service trays weighing 35+ pounds Skilled in working efficiently in fast-paced environments while maintaining attention to detail High School Diploma or equivalent preferred

• Servers
• Bus persons
• Food Runners
• Bartenders

The wage for this position is $29.00.

Loews Hotels Benefits Headquartered in New York City, Loews Hotels…