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Assistant Manager

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Citi Trends
Full Time position
Listed on 2026-01-01
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, ensuring a positive customer experience, efficient inventory management, and a well‑trained team. This role involves overseeing daily operations, maintaining store standards, and leading the team to achieve sales goals. The Assistant Store Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.

Duties

/ Responsibilities
  • Ensure a welcoming environment by greeting all customers and maintaining store appearance, including displays and signage. Train and coach team members to provide exceptional customer service and engagement.
  • Oversee inventory flow, including markdowns, ticketing, and clearance management, while maintaining accurate pricing and organized stockrooms. Ensure timely removal of damaged or expired items and set daily and weekly freight goals to support efficient operations.
  • Train, develop, and provide continuous feedback to team members on customer service, store policies, operational procedures, and compliance tasks. Foster a positive and productive work environment.
  • Monitor sales performance and implement strategies to achieve sales targets. Collaborate with the store manager to create and implement effective marketing and promotional campaigns. Maintain a clean and organized store environment.
  • Performs other duties as may be assigned.
Required Skills / Abilities
  • Excellent communication and organizational skills.
  • Ability to work a flexible schedule including nights and weekends.
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • This position requires travel as needed.
Education / Experience
  • High school diploma or equivalent.
  • Previous experience in retail management or a related field i
  • 2-4 years of retail experience as an Assistant Manager.
  • 3-5 years of retail experience
Physical Requirements
  • Squat/Kneel/Stoop (Frequent to continuous)
  • Stand/Bend/Walk (Frequent to continuous)
  • Twist (Occasional to Frequent)
  • Reach above shoulder (Occasional to Frequent)
  • Lift/Carry (Occasional to Frequent)
  • Push/Pull (Occasional to Frequent)
  • Use of hands (manual dexterity, grasping (Frequent to Continuous))
General Information

Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws is prohibited.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Other

Industry

Retail

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