Cookie Crew

Overview

As a member of the Cookie Crew at our Lincoln Park store located at 2260 North Lincoln Ave. Chicago, IL 60614
, you are the point person at the front of the store for interacting with our customers, and you also bake our warm and delicious cookies.

• Greet guests promptly entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Provide a warm customer experience in person and over the phone
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately with no shortages or overages
• Bake our delicious cookies to perfection and service ice cream as needed
• Cleaning, sanitizing, and maintaining the bakery

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

• Pay Rate: $16.50/hr
• Flexible part-time work schedules
• Free cookies and employee discount
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

Insomnia Cookies was founded in a college dorm room and has grown into a cult brand known for its warm, delicious delivery all day and late into the night, with over 300 stores globally.