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Store Operations Leader – Retail Management

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: America's Thrift Stores
Full Time position
Listed on 2026-11-07
Job specializations:
  • Retail
    Retail & Store Manager, Operations Management
  • Management
    Retail & Store Manager, Operations Management, General Management
Salary/Wage Range or Industry Benchmark: 65000 - 120000 USD Yearly USD 65000.00 120000.00 YEAR
Job Description & How to Apply Below
GROW WITH AMERICA'S THRIFT!

We're growing, and we're looking for great leaders to grow with us!

America's Thrift is expanding with plans to open 5-7 new stores each year! As we continue to grow, we're looking for experienced, driven leaders who are excited about being part of a growing company and helping shape its future.

Our expansion creates opportunities for talented managers to make an impact, develop strong teams, take on new challenges, and position themselves for future career advancement.

Whether you're an experienced General Manager, Store Manager, or Operations Leader, we want to connect with individuals who bring strong leadership skills, a passion for developing people, and a track record of driving results.

ABOUT THE OPPORTUNITY

America's Thrift is looking for experienced retail and operations leaders who know how to build strong teams, drive business results, and manage the day-to-day challenges of a fast-paced store environment.

We are seeking individuals with a strong background in store management, including those who have served as General Managers, Store Managers, Assistant Store Managers, or Operations Managers. Our ideal candidate understands what it takes to lead a successful business, develop people, manage performance, and create an environment where both team members and customers thrive.

This is a hands-on leadership opportunity for someone who enjoys being involved in all aspects of store operations and wants to contribute to the continued growth of America's Thrift.

WHAT YOU'LL BE INVOLVED IN

Our store leadership teams oversee a unique combination of retail, production, inventory, and donation operations. Depending on the needs of the business, responsibilities may include:

  • Business Performance:
    Supporting store sales, profitability, productivity, labor management, and operational goals.
  • Team Leadership:
    Recruiting, hiring, training, coaching, and developing team members and supervisors while building a culture of accountability.
  • Store Operations:
    Helping oversee daily activities across retail, production, inventory, merchandising, and donation processing.
  • Financial Accountability:
    Understanding business reports, monitoring key performance indicators, controlling expenses, and identifying opportunities to improve results.
  • Operational Excellence:
    Ensuring merchandise quality, inventory flow, pricing, safety, and company standards are consistently maintained.
  • Customer & Donor

    Experience:

    Creating a positive environment for customers, donors, and team members while supporting relationships within the community.
  • Talent Development:
    Identifying future leaders, building strong teams, and supporting succession planning and internal advancement.
THE EXPERIENCE WE'RE LOOKING FOR

We are especially interested in connecting with leaders who bring:

  • Previous management experience in retail, big-box retail, grocery, thrift, warehouse, production, logistics, or other high-volume operational environments.
  • Experience leading large teams, including supervisors or other leaders.
  • A strong understanding of store performance, sales, labor management, productivity, and financial results.
  • Proven success in hiring, coaching, developing, and retaining team members.
  • The ability to balance customer service, employee engagement, and operational expectations.
  • Strong decision-making, problem-solving, and organizational skills.
  • A hands-on leadership style and willingness to jump in wherever the business needs support.
  • Experience managing multiple departments or areas of a business.
WHY AMERICA'S THRIFT

Founded in 1984, America's Thrift is more than a retail company - we are a team driven by purpose, community impact, and opportunity. With stores across the South, we create a unique shopping experience by refreshing our sales floors daily with thousands of new items, making it truly feel like "a new store every day." Our commitment to organization, affordability, and customer service allows shoppers to discover incredible finds while saving up to 70% off traditional retail prices.

At America's Thrift, we believe in giving back. Through partnerships with local charities, we help support children facing serious illnesses and individuals impacted by substance abuse recovery. Every donation and purchase contributes to making a positive difference in the communities we serve. We are proud to employ more than 1,500 team members, support local economies, and help keep millions of pounds of reusable goods out of landfills each year.

Joining our team means…

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