Client Manager; part-time

About Coin Flip

Coin Flip is a global digital currency platform company, focused on providing consumers simple and secure access to buy and sell cryptocurrency. The company operates the world's largest network of cryptocurrency kiosks by transaction volume with more than 5,500 kiosks across 49 U.S. states, Puerto Rico, Canada, Australia, New Zealand, South Africa, Italy, Panama, Brazil, Mexico, and Spain. Coin Flip’s digital currency kiosks make buying and selling major cryptocurrencies accessible and safe for consumers who wish to purchase their digital currency using cash.

Coin Flip also operates Coin Flip Preferred, a personalized over‑the‑counter service that provides investors with custom, white‑glove support for their cryptocurrency transactions. In 2022, Coin Flip launched Coin Flip Ventures, an investment group offering coaching, funding, and networking support to early‑stage crypto and web3 projects.

We are looking for a highly driven and skilled Client Manager to join our Digital department at our rapidly developing company, Coin Flip! As a Client Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction, and driving growth for our platform.

• Build and nurture strong relationships with new and existing clients, serving as their primary point of contact.
• Understand their needs, provide personalized support, and proactively address any concerns or issues that may arise. This is a sales role that is service driven.
• Identify opportunities to expand our client base and drive revenue growth. Help onboard new clients and ensure a smooth transition into the platform.
• Implement strategies to enhance client retention and loyalty.
• Keep track of sales activities, leads and opportunities.
• Other duties as assigned.

• Bachelor’s degree in Business Administration, Finance, or a related field (preferred).
• Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Excellent problem‑solving and decision‑making abilities, with a customer‑centric mindset.
• Self‑motivated, proactive and able to work effectively in a fast‑paced startup‑esque environment.
• Ability to adapt to changes and embrace innovation in the evolving crypto landscape.

• Basic knowledge of cryptocurrency and blockchains.
• General passion and knowledge of fintech and cryptocurrency.

Base Salary Range: $20,000 - $30,000 USD.

For all United States based opportunities, our comprehensive benefits package includes, for all full‑time employees, competitive health, dental, and vision insurance plans through Blue‑Cross Blue‑Shield (employer subsidized), a generous retirement savings plan with company match up to 4%, performance based bonuses and paid time off.

Working at Coin Flip means collaborating with experienced and innovative leaders who share a clear vision and a track record of success. We offer a collaborative and positive working environment where we encourage employees to balance productivity with time to recharge.

Coin Flip values diversity in the workplace and is an equal opportunity employer committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted.

Entry level

Full‑time

Sales and Business Development

Financial Services, IT Services and IT Consulting, and Technology, Information and Internet