Senior Account Manager - Community Builder Partnerships

Senior Account Manager - Community Builder Partnerships

Join to apply for the Senior Account Manager - Community Builder Partnerships role at Farmer's Business Network, Inc.

Farmers Business Network, Inc. (FBN®) is a pioneering digital marketplace and farmer‑to‑farmer network dedicated to empowering family farmers globally while promoting sustainable agriculture. With over 117,000 members, FBN's Farmers First® promise unites growers and ranchers in their quest to maximize profitability and increase food production. FBN leverages data, AI and direct‑to‑farm delivery to simplify the agricultural supply chain, boosting convenience and transparency, reducing farm input costs, enhancing access to financing and services, and providing personalized farm insights.

Its Gradable® joint‑venture helps thousands of farmers adopt and earn rewards for regenerative practices while simplifying the access of regenerative products for the world’s leading food companies and grain buyers.

As the Sr. Community Builder Account Manager, you will not only manage a portfolio of our largest and most strategic farm operations but also serve as a leader and mentor within the FBN Community Builder network. This role is for a proven sales professional who can handle complex accounts, exceed elevated revenue expectations, and guide teammates to success. You will be a key driver of the CB channel’s strategy, culture, and growth while ensuring we deliver exceptional value to our most important customers in conjunction with fostering a collaborative, high‑performance environment.

• Strategic Sales Growth and High Revenue Generation – Manage a portfolio of community builders with the expectation to grow each CB to a minimum of $1M in FBN crop protection revenue by FY 2027. Lead the CB Account Team and individual CB’s to identify opportunities to upsell and cross‑sell products, driving significant growth within existing accounts and acquiring new key customers.
• Mentorship and Team Leadership – Act as a mentor and coach for the CB Account Manager as well as the geographic pods surrounding the CB’s, sharing best practices, providing guidance on complex deals, and fostering a culture of high performance and continuous improvement. Working towards the objective of One FBN.
• CB Strategy and Leadership – Contribute to the development of the overall CB strategy, identify training needs, understand local market issues, and work with the CB to become better business people and ambassadors for FBN.
• Client Relationship Development and Maintenance – Build and nurture deep, strategic relationships with strategic CB’s. Develop a “franchise” approach to CB management – systematic process in training, identifying growth and working collaboratively with CB on their business and market issues. Objective is ensuring exceptional customer satisfaction and long‑term loyalty.
• Coordinate with Team and Pod Members – Work collaboratively with the pod team – sales, agronomists, logistics, CX, Marketing and Finance – to deliver seamless, best‑in‑class service to our most strategic customers.
• Monitor and Achieve KPI’s for CB’s – While not employees of FBN, CB’s have expectations on revenue, growth and business building similar to a franchisee. KPI’s are the best way to monitor and track performance and create teamwork with FBN and accountability.
• Market Updates – Stay informed about local market trends, competitor activities, and new offerings. Provide critical “Field Insight” to help develop and refine Pod Strategies.
• Training and Product Education – Educate customers on product usage, benefits, new offerings, and business techniques to maximize value and foster loyalty.
• Reporting and Documentation – Maintain detailed and accurate records of interactions, sales activities, and account updates. Utilize Salesforce to accomplish these tasks and serve as a model for the team.

• Bachelor’s degree plus 5 years of experience as a district, regional or territory manager selling products or services directly to farmers or through a dealer network; OR 8 years of experience in the absence of a degree.
• Demonstrate…