Business Development Manager - Aftermarket Parts, National Accounts

Business Development Manager – Aftermarket Parts, National Accounts

Join our team as Parts Business Development Manager for National Accounts and be a driving force in our company’s growth. In this pivotal role, you’ll collaborate with a talented team across departments to promote and sell our wide range of parts products and service solutions for buses and commercial vehicles within national accounts. We’re looking for someone with a proven sales track record, exceptional communication and negotiation skills, and a passion for the bus, commercial vehicle, and service markets.

Your mission is to achieve sales targets, build lasting customer relationships, and help propel our company to new heights. You’ll report directly to the Parts Sales Manager.

• Solving Problems:
  Trust what you know. Work together to find solutions.
• Setting the Tone:
  Establish a welcoming mood. Be approachable and transparent.
• Drive Forward:
  Keep eyes on the future. Imagine better methods and seize opportunities.
• Find Balance:
  Align work energy with family and community priorities.
• Own It:
  Take extra steps, fix issues promptly, and do the right thing every time.

• Competitive benefits, including health insurance, paid holidays, and vacation pay
• Continuing education opportunities
• Access to an expansive network of mentors and networking opportunities
• Top‑quality technology to enhance daily responsibilities and customer service

• Drive parts sales within national accounts by collaborating with corporate leadership on short‑ and long‑term strategies, influencing key decision‑makers, and ensuring alignment with Model 1’s goals.
• Identify, research, and target potential customers within national accounts and stay aware of market conditions.
• Conduct thorough market research to understand customer needs, preferences, and competitor activities.
• Deepen relationships with national accounts at corporate and local levels while identifying individual business opportunities locally.
• Design pricing strategies, including national agreement language, and maximize margin in competitive situations.
• Conduct in‑person visits, phone calls, and online meetings with existing and potential customers to generate revenue.
  
  Communicate key product features and benefits.
• Manage business activities independently while seeking resources when needed.
• Promote company values and serve as a Model 1 ambassador.
• Establish and nurture strong relationships with key stakeholders, including customers, vendors, suppliers, and industry influencers.
• Serve as the main point of contact for customers within national accounts and provide exceptional customer service.
• Lead regular meetings, professional presentations, and training sessions with customers.
• Expand upsell or cross‑sell opportunities for Model 1 programs and departments.
• Meet and exceed assigned sales targets and objectives.
• Track sales activities, customer interactions, and progress using CRM (Hub Spot) and other tools.
• Prepare accurate and timely sales reports, forecasts, and market analysis for management.
• Monitor market trends, competitor activities, and customer feedback for continuous improvement.

Minimum Job Requirements

• High School Diploma or equivalent.
• 5 or more years of direct sales experience.
• Comfortable with cold calling, targeted emails, phone calls, and face‑to‑face visits.
• Proficiency with Hub Spot or related CRM, Microsoft Office (PowerPoint, Excel), and Power BI.
• Professional demeanor, cooperative team player, and go‑getter attitude.
• Strong verbal and written communication skills.

Preferred Qualifications

• College degree in Business, Finance, Accounting, Marketing, or equivalent.
• Experience in bus, auto, industrial parts, and/or commercial vehicle industry.
• Proven coaching skills for customer accounts.
• Strong customer relationship building and new business development.
• Experience managing strategic accounts.
• Highly organized and self‑sufficient.
• Ability to develop coworker and national account relationships.
• Results orientation through metrics.

• Travel approximately 70% of the time throughout the year.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Sales and Business Development
• Industries:
  Motor Vehicle Manufacturing