Global Account Director - New Business

Organization Overview

QAD Redzone helps manufacturers make more stuff for less while greatly improving the employee experience. We make frontline workers more engaged and more productive, so their lives improve while contributing to positive business outcomes. We do this by combining exceptional software and world class coaching. There’s never been a better time to join our incredible team. Join us and help manufacturers drive change in their operations to increase productivity, increase employee engagement, and bring dignity and pride to frontline workers around the world!

Job Description

The Global Account Director – New Business is responsible for identifying, developing, and closing new customer opportunities for QAD Redzone. This role focuses on generating pipeline, driving new sales, and establishing long-term relationships with prospective clients. You will act as a trusted advisor, collaborating with Customer Success, Implementation & Coaching, Product, and executive stakeholders to demonstrate the value of Redzone solutions and secure new business.

This is a Full-Time, Exempt, Remote role, requiring up to 60% travel to meet with prospects and attend industry events.

Key Responsibilities

• Identify and target prospective accounts across manufacturing with a focus on consumer goods and industrial sectors.

• Focus accounts will be multi‑national organizations with a global footprint.

• Drive the full sales cycle from prospecting through contract negotiation and closure.

• Responsible for new logo acquisition and, subsequently, expanding/upselling accounts.

• Consistently achieve or exceed new business targets and revenue quotas.

• Develop account strategies to penetrate new regions, plants, or verticals.

• Build trusted advisor relationships with executive and operational leaders at prospective organizations. Interactions are typically with C‑level and VP‑level executives; which can include large decision‑making teams.

• Understand client business objectives and align Redzone solutions to address operational challenges.

• Serve as the voice of the customer to internal teams, influencing product, services, and go‑to‑market strategies.

• Stay current on industry trends and competitive landscape to best advise on where solutions will be most valuable.

• Partner with Customer Success, Sales Engineering, and Professional Services to design value‑driven proposals.

• Work with Marketing to generate leads, secure case studies, and showcase success stories.

• Provide market insights and accurate sales forecasting to leadership.

• Attend training workshops, meetings, and events to increase professional learning and development and foster team camaraderie.

Qualifications

• Degree in Engineering, Sales, Operations, or Business Management preferred but not required.

• 5+ years’ experience in enterprise SaaS sales, preferably into the manufacturing sector.

• Strong negotiation, marketing, and consultative sales skills.

• Ability to confidently engage with C‑level executives and decision‑makers.

• Self‑motivated, goal‑oriented, and able to thrive in a competitive, fast‑paced environment.

• Advanced knowledge of MS Office and CRM tools (Salesforce preferred).

Additional Information

We are looking for bright, intelligent, dynamic individuals who want to join us on this mission. Leaders that see the power in people and can leverage technology to change the way work is done. We ‘keep it real’ at QAD Redzone, so want to know who you really are. We love big personalities, with big ideas, who want to make a difference in the world.

You will be hungry and driven and enjoy the challenge of changing an industry. You will be excited by the opportunity to work with the fastest growing company in the space, where hard work is recognized and rewarded accordingly.

Compensation Package

• Base pay range: $130,000-$150,000 USD Annual (12 Months)

• Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity.

• This position is also eligible for commission.

• U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short‑term and long‑term disability coverage, life insurance, paid‑time off, parental leave, and well‑being programs.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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