Senior Account Manager

Presidio, Where Teamwork and Innovation Shape the Future

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Presidio, we’re at the forefront of a global technology revolution, transforming industries through?cutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights.

Presidio Network Solutions is a leading digital solutions and services provider, helping clients unlock the transformative power of technology. We are seeking an experienced and driven Core Sr. Account Manager to join our team, focusing on strategic and core accounts. This role is pivotal in managing and growing key accounts, driving sales growth, and ensuring the successful delivery of solutions. The ideal candidate will have a strong background in cloud solutions, particularly AWS, and a proven track record of strategic account management.

• Ability to travel up to 30%
• Ability to regularly travel for onsite meetings with customers as needed without challenges (up to 30%)

• Strategic Account Management: Develop and maintain deep, strategic relationships with key client stakeholders. Serve as the primary point of contact and trusted advisor for strategic customers
• Customer Engagement & Account Growth: Develop and strengthen relationships with existing customers, ensuring high customer satisfaction and identifying upsell/cross-sell opportunities
• Sales Growth: Identify, pursue, and close new business opportunities within strategic accounts. Develop and execute comprehensive account plans to achieve revenue targets
• Prospecting New Business: Identify and engage with prospective customers in target industries, developing new business leads, and converting prospects into long-term clients
• Client Engagement: Understand the business objectives and challenges of strategic customers. Present and advocate for solutions that align with client goals
• Solution Delivery: Collaborate with technical teams to ensure the successful implementation and delivery of solutions. Oversee project timelines, budgets, and deliverables
• Operational Command: Maintain a strong operational understanding of your accounts, ensuring seamless delivery of services and solutions. Track performance metrics, forecast revenue, and analyze account health
• Collaboration: Work closely with internal teams, including sales, marketing, and technical experts, to develop tailored solutions and compelling proposals
• Collaboration with Partners: Build and maintain relationships with Presidio's technology partners, such as AWS, Microsoft, and Cisco, to create joint go‑to‑market strategies and drive value to your customers
• Reporting: Monitor and report on account performance, sales metrics, and client satisfaction. Provide regular updates and strategic insights to senior management
• Achieve & Exceed Quotas: Meet or exceed your assigned revenue targets and customer engagement goals through proactive relationship management and consultative selling

• Selling of Professional Services: A proven track record in the sale of professional services to solve customer problems
• Strategic Account Planning: Organizing and leading strategic account planning among Cloud Service Providers and internal Presidio Teams
• Solution Selling: Deep understanding of solving business problems. Ability to effectively communicate complex technical concepts to non‑technical stakeholders
• Sales
  
  Skills:
  
  Demonstrated success in meeting or exceeding sales targets within strategic accounts. Strong negotiation and deal-closing abilities
• Operational
  
  Skills:
  
  Ability to manage multiple accounts with a focus on efficiency, forecasting, and account health tracking

• Communication: Exceptional verbal and written communication skills. Proven ability to build and sustain strong client relationships at a strategic level
• Problem‑Solving: Excellent analytical and problem‑solving skills. Ability to develop innovative solutions to meet client needs
• Team Player: Strong interpersonal skills and the ability to collaborate effectively with colleagues across various departments