Enterprise Account Manager

Enterprise Account Manager — Built In

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Built In is the only recruitment and employer reputation platform that helps companies measure and shape their reputation in AI search—so they can be visible, trusted, and chosen by top talent.

Built In has been operating for 14 years while maintaining a startup spirit. You’ll have the opportunity to shape how companies think about employer branding, redefine the playbook, and capture the next wave of demand.

You’ll work in a culture that values curiosity, accountability, and putting people first. If you want to make an impact, help customers embrace change, own a new category, and drive growth for an innovative company, this is the opportunity for you.

We are seeking a dynamic, entrepreneurial Enterprise Account Manager with a strong track record of high performance. You will own a book of enterprise customers, drive revenue growth, and ensure customer success across the organization.

• Operate as the main customer point of contact for employers with 1,000+ employees, managing a book of 35–50 customers.
• Gain a deep understanding of Built In’s platform, products, and internal tools.
• Conduct discovery calls and secure meetings with key decision‑makers, focusing on driving revenue generation.
• Articulate Built In’s talent solutions to motivate clients to adopt innovative ways of connecting value with their customers.
• Escalate or involve relevant internal counterparts when needed to help customers achieve intended outcomes.
• Build and maintain a pipeline of potential opportunities, ensuring accurate forecasts.
• Create and implement strategic plans for your book, continuously refining and enhancing the sales process.
• Provide market feedback to product and marketing teams to shape improvements.
• Consistently meet or exceed both quarterly and annual sales targets.
• Collaborate with cross‑functional teammates to improve the customer experience.

• 6+ years of relevant sales experience.
• 3+ years in enterprise account management.
• Experience with SaaS and consultative sales.
• Experience managing customer relationships.
• Experience owning renewals and product expansion.
• Proven history of overachieving quota and driving results in a dynamic environment.
• Experience speaking to C‑Level executives.
• Ability to lead with solutions when challenges arise.

Base salary: $115,000 per year. Eligible for variable compensation up to $115,000, based on performance. Total compensation may vary based on qualification, experience and location.

All regular, full‑time employees are eligible to enroll in Built In’s benefit plans beginning the first of the month after employment starts. Benefit details are available at

• Be Inclusive, Always.
• Be Unreasonably Passionate.
• Be Humble.
• Stay Curious.
• Lead with Solutions.
• Own the Result.
• Do More.

Built In is an equal employment opportunity employer. Qualified candidates are considered without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. Built In is guided by principles of diversity, equity and inclusion (DEI) and actively fosters an inclusive culture.