Major Market Sales Manager

Summary

The Major Market Sales Manager at Grand Hyatt Indian Wells and Villas is a highly competent individual with progressive experience in hotel sales. This role is responsible for selling guest rooms, meeting space, and other Hyatt services to customer groups; managing assigned accounts; and conducting site inspections. The position actively solicits and generates business while building and maintaining strong client relationships across major markets.

We are looking for a passionate, goal‑oriented team player who enjoys achieving results in a collaborative environment. The Major Market Sales Manager is expected to be actively involved in leading, mentoring, and training sales administrators and other team members, contributing to overall team effectiveness and development. This role requires a high level of organization, discipline, and follow‑through, including consistent and proper client and internal follow‑ups.

The salary for this position is $85,000 - $95,000. This is the pay range for this position that the Grand Hyatt Indian Wells reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Responsibilities also include acquiring, retaining, and reactivating clients through effective proposals; maintaining well‑organized documentation and reports; using Hyatt systems; and coordinating customer service requirements as appropriate. The Major Market Sales Manager will participate in and may lead events, sales, and other staff meetings. This position works closely with sales and events teams, as well as assigned administrative and support staff.

This role also requires frequent travel to trade shows, corporate events, client engagements, and other industry functions to actively represent Grand Hyatt Indian Wells and Villas and drive new business opportunities.

Hyatt is a place where high expectations aren’t just met — they’re exceeded. It’s a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Career opportunities are as unlimited as your imagination in our warm, respectful, and inclusive culture.

• In‑house preferred; open to a remote Sales Manager based on the West Coast
• Prior experience selling to group, association, or corporate markets is mandatory
• A true desire to satisfy the needs of others in a fast‑paced environment
• Highly effective organizational skills, including consistent and proper follow‑ups
• Refined verbal and written communication skills
• A minimum of 3‑5 years of progressive hotel sales or comparable experience preferred
• Proficient in general computer knowledge; knowledge of Hyatt systems preferred
• Strong selling, negotiating, business writing, and presentation skills preferred
• Ability and willingness to travel frequently for trade shows, corporate events, and other sales‑related engagements