Sales Development Representative; Hybrid

Chicago, IL

With millions of diners, 70,000+ restaurant partners and 25+ years of experience, Open Table, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at Open Table has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

As a Sales Development Representative at Open Table, you will play a key role in driving business growth by identifying and generating new restaurant partnerships across the US. Based out of our Chicago office in a hybrid capacity, you will engage prospective clients, educate them on Open Table's reservation and guest management solutions, and secure qualified meetings for Account Executives. Every member of our team directly impacts how restaurants thrive, empowering operators to streamline their business, enhance guest experiences, and grow their bottom line.

• Conduct targeted outbound prospecting via calls, emails, and professional networking to identify and engage prospective restaurant partners.
• Qualify leads based on operational needs, budget alignment, and fit, delivering highly prospective opportunities to Account Executives.
• Deliver compelling value propositions and product demonstrations tailored to unique restaurant operational pain points.
• Maintain accurate records of prospect interactions, pipeline progress, and account updates within Salesforce CRM.
• Collaborate closely with Account Executives and cross-functional teams to strategize target accounts and optimize lead conversion rates.
• Stay knowledgeable about restaurant industry trends, market dynamics, and competitive offerings to position solutions effectively.

• 1+ years of experience in sales development, business development, or customer-facing sales roles.
• Proven track record of prospecting, qualifying leads, and meeting or exceeding sales targets.
• Strong written and verbal communication skills with the ability to convey complex product values clearly.
• Proficiency with CRM platforms (e.g., Salesforce) and sales engagement tools.
• Ability to work in a hybrid capacity from our Chicago office two days per week.

• Experience in software-as-a-service (SaaS), hospitality, or restaurant technology industries.
• Familiarity with Open Table's product platform and restaurant management tools.
• Demonstrated ability to build relationships and communicate effectively with key decision-makers and restaurant owners.
• Experience managing multi-channel outbound campaigns using modern sales technology tools (e.g., Groove).
• Bachelor's degree in business, marketing, communication, or a related field.

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
• Company-paid therapy sessions through Spring Health
• Company-paid subscription to Headspace
• Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Focus on your career growth:
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Competitive retirement and health plans

Note for MA applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to…